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19 พฤศจิกายน 2021

Nephele was very kind, helped me with my problem at extreme speed and it was solved in less than 10 minutes! Thank you so much

Primitiva Shop
บราซิล
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 22 พฤศจิกายน 2021

Hi Primitiva Shop,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 พฤศจิกายน 2023

Eden at customer support was fantastic. Had some issues with paypal tracking and he resolved it. Very attentive.

goshavyco
สหราชอาณาจักร
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 26 พฤศจิกายน 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 กุมภาพันธ์ 2024

Atendimento da Sylvia foi top, excelente profissional, obrigado!

Official Discount
บราซิล
ประมาณ 1 ปี ในการใช้แอป
DSers ตอบแล้ว 8 กุมภาพันธ์ 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 กันยายน 2021

I really liked the support, congratulations. I was very well attended to my requests, thanks!!!! I really liked the support

LIVRE STYLE
บราซิล
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 16 กันยายน 2021

Hi LIVRE STYLE,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 มีนาคม 2023

Joy was a Joy to be helped by. I am new to the system and Joy was a great help and patient with my needs. Even gave me some tips to make it work better. A true asset to the company.

www.KitchenBathandHomeGadgets.com
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 10 มีนาคม 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

แก้ไขเมื่อ 3 พฤษภาคม 2021

DSers lures me to use their test order, but it can never be deleted. It is such a Scam. Unclear tutorial as well. not smart at all. Update: You are totally saying another thing. I am talking about that I cannot delete the test order. It is a big bug for the users. You are talking about that I could skip. The concern is that I have to skip to avoid the issue. Then what is the meaning of setting up this step? Please don't try to mix the problems. The answer is that you are not ready to do a test order, which meaning it is not a complete test. You should ask your product managers and coders to fix it up instead of just trying to argue with me without the basic logic. So ridiculous!

Any Any Fitness
ออสเตรเลีย
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 2 พฤษภาคม 2021

Dear team

Thank you for your review.
It seems that you had issue when made test order.
Maybe I can provide some helpful solution here if you do not want this order :
1. You can easily skip this step if you do not want to make a test order
2. For the test order made to AliExpress, you can cancel it smoothly on AliExpress
3. For the test order made on Shopify, you can delete it as well.
4. For that order on DSers, we suggest you mark it as fulfilled and it will be moved to Fulfilled tab.
If you still have questions, we have 24*7 support for you.
Please feel free to contact.

Best regards,
DSers team

15 มิถุนายน 2023

I am very pleased with Isak's support. The solution was quick and accurate. Excellent service. Congratulations!

Maela
บราซิล
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 18 มิถุนายน 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 กรกฎาคม 2021

Un des meilleurs service client que j'ai jamais vu, très professionnel, il m'ont carrément fait le travail que je n'arrivait pas résoudre. L'application quant à elle est plutôt intuitive.

Uveink
สวิตเซอร์แลนด์
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 12 กรกฎาคม 2021

Hi Uveink,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

5 สิงหาคม 2021

Chat help is great. Catherine and everyone else I've dealt with have been excellent. I just purchased a site and I'm really pleased with all of the support and their knowledge.

pickyourpens.com
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 5 สิงหาคม 2021

Hi pickyourpens.com,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 กุมภาพันธ์ 2024

Sandy gave me excellent service, answered my question thoroughly and solved my problem. Great app, great customer service.

CarloGlobal
แคนาดา
12 เดือน ในการใช้แอป
DSers ตอบแล้ว 25 กุมภาพันธ์ 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team