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Very pleased with the customer service. Villanelle was quick to respond and fully understood my situation as I am just starting off with their service. Problem solved quickly and effectively. Short learning curve in the beginning but once you get going it gets easier.
Hi Whisker Hut,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Easy to use and very helpful. customer service are great and very knowledgeable.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
A very useful application, with a pleasant user interface, and if you don't know how to deal with something, there is quick and helpful support
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Migrated from Oberlo. Was eager to get started and fulfil my orders. Being new to the platform i had a few things i needed help with. I spoke with Nephele on their 24/7 facebook chat and they have been so so helpful. Instant responses with detail explanations and screenshots. Would recommend and don't hesitate to switch from oberlo. So many more features
Meena was very efficient in solving my account problem. Very practical. Congratulations to her. 5/5!
Hi Maison-Ô-Boulo,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Gracias a la información que la me dio Lily mi consulta a quedado resuelta, espero que para la próxima consulta me atiendas tu también Lily. Gracias
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivan is great
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isak
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Selena was very helpful and fast in response. Thank you so much Selena!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Lucia nos ajudou a consertar um problema na emissão de ordens. Parabéns a Lucia.
A equipe do DSers consertou o problema dos custos errados da Migração do Oberlo. Muito obrigado ao Kevin e a toda equipe.
Hello iBonni,
Thank you for taking the time to leave a review.
We are sorry about the migration issue you faced due to Oberlo interface restrictions.
Products could originally only be set with US prices, but we improved the migration procedures and we can now help you get set the correct pricing with Brazilian currency. If you still want our help, please contact us:
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial