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Bruna is very knowledgeable and professional. Bruna provide excellent customer service. Bruna handle my problems efficiently and effectively. Bruna solved all my problems quickly and answered all my questions. I rate Bruna and DSERs five stars! I recommend DSERs app to anyone. If I ever need help I hope I get Bruna again! Great experience and fast service. Thank you very much!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I needed help fixing something while ordering an Item, but got stock. I contacted the DSsers support team and a great person named Nephele helped me with everything. Thank you very much for all the good work :)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Ali Express is awful. Not dependable. Your whole store can be ruined. It's impossible to run a business using this as your source. Some problems you will run into is Vendors showing items in stock when they are actually out of stock. You may not find out until your shipment is overdue or if you ordered two items from the same vendor they send one and not the other because it's out of stock. Lucky for me I order the product for myself first to avoid problems with my customers. If the product isn't good I don't add it to my store. Too many issues. Their top priority is to get your money first. Expect to be sent anything or incomplete orders and it's your word against theirs. It's not easy getting ALL of your money back when issues arise.
Hi there
Thank you so much for taking time to write this feedabck to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
I have a great help from Tracy. She was very patient, answered my questions from walking me through all the steps and we did it. she is the best.
Hi,
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Olivia has been very kind to me and helpful. Thank you so much.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you so much Jenny for your help with my Dsers account!! you are the best and I wish you the best.
Hi Maison Malin,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I usually don’t leave reviews. However, I was very pleased with Dser support team. I was having issue figuring out how to fulfill orders and get tracking . Frustrated I decided to reach out to Dser’s support team. They helped me VERY quickly and Was very thorough. Only took less than 15 mins to help and made they very easy to understand. I HIGHLY RECOMMEND!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
aurora was very helpful and fix my issue in a timely manner and made sure everything was correct very nice to work with
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Everything is fine!!!!!!!!!! Always great support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great app. From customer support specialist to another, got a great support from Lena <3. Thank you!
Hi Shipmart,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team