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Customer service was very helpful, especially Adele who was patient and answered all my questions.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Outstanding experience! Wait time was less than 30 seconds. Assisted by Chloe, who resolved my issue in record time—just under 3 minutes. It’s almost unheard of to receive such swift and efficient customer support. This has been my consistent experience every time. Truly exceptional service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Holly Customer Service Representative:
I've just started my journey with DSers and the customer service is great. If you have any questions the staff works quickly and effectively to service you. Do not be afraid to reach out for valuable information for your business!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you, DSers, for the great support! Special thanks to Esfania from the support team for her professional and pleasant help. She resolved my questions quickly and clearly. Much appreciated!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very satisfied with the assistance provided by Villanelle. Thank you.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I would recommend this app to anybody who needs help. Lydia help me professionally, very knowledgable and courteous.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team