Değerlendirmeler (30.548)

Toplam puan
5
Puan düzeyi başına sayılar
  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
23 Kasım 2024

Great Service on Sandy support! Fast and precise!

Root For Cute
Brezilya
Uygulamayı kullanma süresi:4 ay
DSers yanıt 24 Kasım 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 Ağustos 2024

Lena helped me with my questions, and even pointed out the issues with my account I wasn't aware of.
The app takes some time to get used to, but their customer service is amazing. Would recommend.

XY thread
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:30 gün
DSers yanıt 20 Ağustos 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 Ağustos 2024

Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)

Heart Whimsy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 21 Ağustos 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 Eylül 2024

This has got to be one of the best chat help I have had in a long time. My help hung in there with me and never gave up plus left me with a bunch of information (screenshots) that I'm saving for the future.

CEW Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 gün
DSers yanıt 2 Eylül 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 Ağustos 2024

I recently had the pleasure of working with Luna, and I couldn’t be more satisfied with the experience. From the very beginning, she was incredibly helpful and responsive, always available to answer my questions and provide assistance. Her respectful demeanor and professional attitude made every interaction pleasant and productive.

Luna went above and beyond to ensure that all my needs were met, and her dedication to her work was evident in every step of the process. She demonstrated a deep understanding of her role and was proactive in offering solutions and suggestions that greatly benefited me.

Her excellent communication skills and positive attitude made her a joy to work with. I truly appreciate all the effort and hard work she put in to help me, and I highly recommend her to anyone in need of exceptional service.

Thank you, Luna, for your outstanding support!

WISKEM
Suudi Arabistan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
DSers yanıt 15 Ağustos 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 Kasım 2024

Excellent customer service by Luna, very helpful and kind. Fast and prompt service!

Smartexpressgadgets
Yeni Zelanda
Uygulamayı kullanma süresi:9 gün
DSers yanıt 12 Kasım 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 Ağustos 2024

Support responded quickly via messenger (the email was not available). Maria's response was very quick and effective in clarifying a problem with the integration of my Dsers products into Shopify.

Yelopi
Portekiz
Uygulamayı kullanma süresi:21 gün
DSers yanıt 22 Ağustos 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 Kasım 2024

Thank you to Maria for the much needed help and support.

TinyPals
Avustralya
Uygulamayı kullanma süresi:3 ay
DSers yanıt 20 Kasım 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 Kasım 2024

Zico was absolutely fantastic! They were patient, knowledgeable, and went above and beyond to resolve my issue. Their friendly attitude and quick solutions made the experience seamless. Shopify is lucky to have such a great support agent! ⭐⭐⭐⭐⭐

NauticaLoot
Birleşik Krallık
Uygulamayı kullanma süresi:4 gün
DSers yanıt 24 Kasım 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 Ekim 2024

Aimee helped me understand the concerns that I have in my shop. With her quick and accurate response it will help me out in figuring the problems and would be easy for me to solve. Thank you so much.

Oh.N.G!
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
DSers yanıt 23 Ekim 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team