Değerlendirmeler (5.510)
Hassaslaştır
-
Puana göre
I'm new to selling online and had my first orders last month. I thought all I had to do was hit dsers fulfillment and that's all. Three weeks later I discovered that the orders hadn't been placed because I had to place them for the buyers. A million thanks to Dsers customer service for their patience and knowledge on how to help me through this learning stage. You guys saved my butt!!
I have been using DSers as the core order-fulfilment solution for my Shopify store, and overall my experience has been very positive.
The integration with Shopify is smooth and reliable, allowing me to import products from AliExpress, manage suppliers, and process large volumes of orders efficiently.
Belle expérience.
J'ai rencontré quelques difficultés avec une commande annulée par mon fournisseur et en contactant Dsers, j'ai été accompagné par un agent qui a été très efficace et qui a pu m'aider à résoudre mon problème du moment.
Resolvem o problema rapidamente, e super atenciosos, utilizo des de 2019 e nunca me arrependi
Excellent support and fast resolution!
I had an issue with an old deleted Shopify store still showing in my DSers account and blocking product imports. The DSers support team quickly understood the problem and resolved it efficiently.
They were professional, patient, and very clear in their communication. Everything is now working perfectly, and I can import products from my active store without any issues.
Highly recommend DSers for dropshipping — great tool backed by a helpful support team!
Last night I received my first real order, but ran into an issue when one of my upsell items wasn’t mapped correctly. After struggling to get answers from the supplier and AliExpress, I finally connected with Kimi at DSers. She was professional, knowledgeable, and quickly solved the problem so my order could be processed.
Thank you, Agent Kimi, for saving my very first dropshipping order!
Service à la clientèle efficace et professionnel. Je salue leur écoute, patience, professionnalisme, respect et humilité. Le fait de me guider avec patience jusqu'à ce que je réussisse à le faire moi même m'a beaucoup touché. une bonne voie vers l'autonomie d'un vrai marchant.
satisfaction à 100%. Je recommande
I needed help remapping a new supplier to my existing store and product, Chloe was very patient and helpful walking me thru the steps and helping me understand the difference between "remapping and replacing". Im very satisfied with the service and really appreciate the prompt response when ever contacting Dsers support.
today i got an order on Dsers but due to the limitation of the Shipping option by the Main supplier i was unable to fulfilled that order till i ask for help in customer care and today Ms. Luna she assigned to me and supported me well by explaining the whole process and also, i had some doubts for which she help me to clarify it and made smooth order execution i believe with DSers i will have more opportunity to grow my store in the MENA region. Once again Thank you Ms. Luna
DSers est un outil friendly et facile à utiliser, même s’il faut un peu de temps pour s’y habituer quand on débute.
Heureusement, le support est très réactif et explique bien, ce qui aide énormément.Merci Kimi