DSers‑AliExpress Dropshipping

I was having so many issues trying to connect to DSERS my emails and pswds were all messed up because I changed my emails and urls on google. Even Ali express was not working for me however after reaching out to DSERS help and connecting with Sandy, she patiently help me trouble shoot and walked me through each step sometimes having to repeat those steps over until we got progress. I was able to reconnect my shopify store to Dsers and Ali Express and she even took care of another issue I had from previous stores connected to DSERS. She was absolutely great!

I recently had an issue that seemed daunting, but thanks to Zico, I found a solution quickly and efficiently from the moment I reached out. Zico was incredibly attentive and genuinely invested in resolving my problems. I am technologically challenged, and he was very patient with me. Zico took the time to understand my concerns and patiently walked me through each step of the process, which I will now go back and write down. His knowledge and expertise were evident, making what could have been a frustrating experience much more manageable, what I appreciated most from Zico's friendly demeanour and willingness to go the extra mile. Thank you so very much Zico. How do I get him every time I need help?

Zoe helped me fix a problem between Shopify > AliExpress > DS'ers and the actual reseller/store. It was a mighty issue that needed a simple solution imo. However it just turned into a headache talking to all these channels that had to to their part. Eventually Zoe helped me through this entire process which pinpointed exactly where and why my order was being stuck. It saved my day and really helped me understand the process of how things work. It was a learning day and want to thank Zoe for helping me in this process while taking her time to make me understand with printscreens and extra information just to help me out. It made me feel like an actual customer myself.. hehe. Thx again Zoe!

I was having some problems today processing 2 orders from my shopify dropshipping store (Product out of stock from supplier) and Blanca was very helpful in providing clear guidance on how to resolve the issue by selecting a different supplier for the product and updating the order.
Thank you, Blanca ! I very much appreciated your help!!!

Absolutely Amazing! Highly Recommend!

This app exceeded all my expectations. It’s fast, user-friendly, and incredibly well-designed. Every feature works flawlessly, and it genuinely makes my life easier. I’ve tried a lot of similar apps, but this one stands out for its reliability and attention to detail. The developers clearly put a lot of thought and care into the experience.
Support is responsive and helpful, and updates keep making it even better. I rarely leave reviews, but this one truly deserves it, and the support are amazing so great so helpful and kind Five stars all the way!

Well, there is nothing to complain about DSER. It's really an amazing app for sellers whose are dropshipping actually.

And one of my most favorite of DSER is their support. Highly supported, responsive and professional.

I loved this app especially after having support assistance.

DSers is an absolute must-have for any dropshipper working with AliExpress. I’ve been using it every single day for the past 4 years, and I honestly couldn’t run my business without it. It has literally changed my life. I save an insane amount of time processing orders, and everything is smooth, fast, and reliable.

What really sets DSers apart is their outstanding customer support. Today, I had the pleasure of being helped by Gloria, who was incredibly patient and determined to solve my issue. She did an amazing job, thank you so much, Gloria!

DSers is by far the best app on the entire Shopify App Store. I’ll never stop using it. Huge shoutout to the whole DSers team!!! you guys are doing an incredible job!

I recently contacted DSers support regarding a billing issue, and I was pleasantly surprised by how fast and professional their team was. They responded quickly, with clear and helpful answers, and handled my request with genuine care.
It's great to see such responsive and kind customer service — it really makes a difference when running an online business.
Thank you DSers!

Rin from the DSers team helped me out with clear instructions, guided screenshots, and emotional support. I had been in tears from the stress of an issue that was related to my AliExpress account. It wasn't even really a DSers account issue. But Rin walked me through everything I had to do to fix my problem, get my account working better than before, and streamline my process so my store is even more efficient now. I am so relieved and thankful people like Rin have my back. I am new to this and all this is a little scary to new shop owners. Thank you, Rin!

I recently faced an issue with my OZ dropshipping store where all my products were showing "sold out" despite having inventory. Rfimp from DSERS support was incredibly helpful in resolving this issue.

What impressed me most was their:

Quick response time and attentiveness to my specific problem
Clear explanation of what was causing the inventory display issue
Step-by-step guidance through the solution process
Follow-up to ensure everything was working properly
Thanks to their assistance, my store is now properly displaying product availability, which is crucial for my business strategy