整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年4月15日

DSers support was very helpful. Fast responses, and clear step by step support that resolved all my problems.

eve & elle
加拿大
大约1个月 人在使用应用
DSers已回复 2024年4月16日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月20日

Thank you Olivia for your precious help with all my problems. DSers has really good customer service !!

AnimeDecor8
法国
大约1个月 人在使用应用
DSers已回复 2024年3月21日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月1日

Consiglio a tutti!

GalaxyLightr
意大利
2个月 人在使用应用
DSers已回复 2024年3月3日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月9日

I had some issues with Mapping and Sandy was of great assistance from A to Z. Take care of her at all costs.

Vibe4kids
荷兰
大约2个月 人在使用应用
DSers已回复 2024年3月10日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年3月20日

Alice was extremely helpful. I'm still new to DSERS so it's all foreign territory to me. She answered my questions very thoroughly and quickly. Super grateful for her help!

Luxe Cove
美国
大约1个月 人在使用应用
DSers已回复 2024年3月21日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月27日

I recently had the pleasure of interacting with Vivian, a customer service assistant. Her approach was not only professional but incredibly warm and empathetic, which is quite refreshing in today's fast-paced digital world.

Shin
美国
大约1个月 人在使用应用
DSers已回复 2024年3月28日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月3日

Cancelled and uninstalled the app and they’re still charging me for it. Shipping is outrageous. Don’t bother downloading.

Hadaway’s Solutions
美国
2个月 人在使用应用
DSers已回复 2024年3月4日

Hi there
Thank you so much for taking time to write this feedback to us.

It seems you Subscribed late October, then closed you store in beginning of December, before reopening in January and finally uninstalling on February.

In that period, you didn't cancel the subscription or made any request.

Please contact our customer service team for all the details.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月26日

Thank you for Isla's service, as she managed to solve my problem quickly!
excellent support!

Vi Utilidades
巴西
大约1年 人在使用应用
DSers已回复 2024年1月28日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年2月8日

Excellent customer service, all questions are solved quickly. Rin is an excellent specialist, thank you very much

VibeSoothe
英国
6个月 人在使用应用
DSers已回复 2024年2月11日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年4月5日

i had trouble with fulfilling my orders until i get help from Chrissy. Super nice, kind and helpfull. loved it!

Mbuddy
荷兰
大约1个月 人在使用应用
DSers已回复 2024年4月7日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team