评论 (31,305)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月21日

Celia was very helpful in providing me with the help I needed, she answered all the questions and gave me detailed explanations. I asked multiple questions and understood all of her answers. Great job!

Invero
美国
2个月 人在使用应用
DSers已回复 2024年10月23日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月14日

Olivia was AMAZING! She was extremely courteous and helped me fix my problem FAST! 10/10!!

five willow moon
美国
大约2个月 人在使用应用
DSers已回复 2024年10月16日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月26日

Customer Service Review: Zina

I recently had the pleasure of interacting with Zina during my support request, and I couldn't be more satisfied with the service I received. From the moment I reached out, Zina was prompt, professional, and incredibly friendly.

She took the time to listen to my concerns and thoroughly understood my issue. Zina was patient, explaining every step of the process in a way that was easy to understand. I appreciated her attention to detail and willingness to go the extra mile to ensure my problem was resolved.

Not only did Zina provide a solution, but she also offered helpful tips to prevent the issue from happening in the future. Her positive attitude and commitment to customer satisfaction truly made a difference in my experience.

Overall, Zina exemplifies what excellent customer service should be. Thank you for your help, Zina!

MagiKroken
挪威
17天 人在使用应用
DSers已回复 2024年10月8日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月15日

Dsers was helpful in looking at the status of an order and helped provide useful information.

JAIK Products
美国
大约1个月 人在使用应用
DSers已回复 2024年10月16日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月28日

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

Seaside-Montessori
美国
6个月 人在使用应用
DSers已回复 2024年10月8日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年12月20日

help full agent and very quick respond
THANK YOU

The Remarkable Spot
英国
3个月 人在使用应用
DSers已回复 2024年12月23日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月1日

Excellent service and quick response. Helped me to sort the issue I had in no time. Thank you

Frenchie Flair
英国
3个月 人在使用应用
DSers已回复 2024年10月10日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月25日

Very helpful and resolved all my issues!! would strongly recommend

Oliver Arch
爱尔兰
4个月 人在使用应用
DSers已回复 2024年11月26日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年11月6日

Thank you for your help. Esfania solved my problem quickly. It is a pleasure to work with you.

FBextra
英国
25天 人在使用应用
DSers已回复 2024年11月10日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月23日

Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)

KitKatz
加拿大
5个月 人在使用应用
DSers已回复 2024年10月7日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team