评论 (31,324)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年12月18日

Esfania foi a melhor assistente que me ajudou com problemas o app é muito bom e seus assistentes super atenciosos muito bom

Minha loja
巴西
25天 人在使用应用
DSers已回复 2024年12月23日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月3日

Had A great team member AIMEE , Very helpful and quick and i appreiate the time

Aloemari
美国
4个月 人在使用应用
DSers已回复 2024年11月4日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月29日

Celia was so helpful she really took her time to show me everything n im so gratefull to work with dsers for their 244/7 customer services

SNUGGLE BUDDY
美国
3天 人在使用应用
DSers已回复 2024年12月1日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月23日

Lena was very helpful and is definitely a credit to the support team, answered my questions quickly and professionally to set my mark up rule correctly and corrected what was wrong in my shipping settings

Anythingstores.com
英国
15天 人在使用应用
DSers已回复 2024年11月24日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月27日

I had some issues with the account set up and process but I has been quickly resolved by the support team. Thanks Rfimp for the support. I love this app.

KigurumiDOJO
法国
2个月 人在使用应用
DSers已回复 2024年10月8日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月12日

Had an amazing experience with Luna. Super friendly, patient, and really knew stuff. Pointed me in the right direction and made everything so much easier. Took the time to guide me through everything and made sure I had all the answers I needed and I left the chat feeling confident and ready to go. Thanks, Luna!

Shiroz
澳大利亚
1天 人在使用应用
DSers已回复 2024年11月13日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月26日

I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!

WooHoo VIP
英国
3个月 人在使用应用
DSers已回复 2024年10月8日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2025年1月7日

Rita was quick to respond and was very helpful in resolving my issue. Thank you

Northern Phoenix Store Inc.
加拿大
9天 人在使用应用
DSers已回复 2025年1月13日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月12日

I recently reached out to DSers customer support regarding how to map a supplier or change an existing supplier for my products. The support agent, Adele, was prompt in their response and guided me through the process efficiently. However, I still had some confusion about switching suppliers for a product that had already been listed. A clearer step-by-step guide or walkthrough would be helpful in understanding the process of supplier mapping, especially when switching to a new supplier. Overall, Adele was helpful and professional.

The Marvel Store
美国
3个月 人在使用应用
DSers已回复 2024年9月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2025年1月7日

Selena from support team answered all my questions. Thank you!

Punk Wheels
立陶宛
28天 人在使用应用
DSers已回复 2025年1月13日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team