评论 (30,271)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月20日

I had an issue with one of my orders on AliExpress, but one of their customer service representatives from DSers, Gloria, was extremely helpful. She took the time and made the effort to find me a better supplier for a product that was out of stock. As someone who is still new to using this app, I appreciated that she didn’t leave me behind and ensured I was well taken care of. Thank you, Gloria!

Mr. Karne-Buros
日本
28天 人在使用应用
DSers已回复 2024年10月21日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月30日

I needed help fulfilling my first order by using the DSers app. Blanca was very helpful making sure that things went smoothly.

Shoppe Meister
美国
2个月 人在使用应用
DSers已回复 2024年10月31日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月19日

The support I received was absolutely flawless. Not only was it fast, but everything was explained in a clear and concise way, making it easy to follow along. I felt truly supported throughout the entire process. Honestly, this has been the best customer service experience I've ever had with Via. It's rare to find such efficient and helpful assistance, and I couldn’t be more satisfied!

Shopwave
瑞典
大约2个月 人在使用应用
DSers已回复 2024年10月20日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月14日

Rita was really helpful and responsive and helped me solve the problem I was having. 5 stars!

Cosy Realm
英国
1年多 人在使用应用
DSers已回复 2024年11月17日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月17日

Isak was a great help in syncing my orders with Ali Express. Very quick and professional. Would highly recommend.

The Kitchen Tool Kit
英国
接近2年 人在使用应用
DSers已回复 2024年10月20日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月17日

I am extremely happy with this tool, especially the outstanding customer service. The support team is always available to assist with any issues, no matter the time. Special thanks to Zoe, who helped me resolve a mapping issue with patience and excellent communication. Highly recommended!

thezleep
美国
2个月 人在使用应用
DSers已回复 2024年10月20日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月24日

Very happy with the app.
I had an issue recently, but that was fixed by a support member named Lucy very quickly.

Psych Outlet
澳大利亚
2年多 人在使用应用
DSers已回复 2024年10月8日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月27日

I found the help given to me by Selena excellent. She showed patience with me (Which I really needed) and consideration. Thank you Selena. Next time you come to NZ, give me a call, I would love to repay you!

Wholesale Silver Jewellery
新西兰
2个月 人在使用应用
DSers已回复 2024年10月28日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月19日

i ve been using dsers for my dropshipping business, and I couldn’t be happier! The platform is intuitive, making order management and supplier selection incredibly easy. A special shoutout to Luna from their support team! She was super helpful and patient, resolving all my issues quickly and professionally, her attention to detail and willingness to go the extra mile made my experience even better Highly recommend dsers and their amazing customer service :)

QIVIOR
摩洛哥
大约2个月 人在使用应用
DSers已回复 2024年10月20日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月25日

I would like to take a moment to express my sincere appreciation for the exceptional support provided by the Dsers team. From the very first interaction, I was impressed by their professionalism and dedication to customer satisfaction.

The support representatives were not only knowledgeable but also incredibly patient in addressing all my queries. They took the time to understand my concerns and provided clear, step-by-step guidance that made the entire process seamless. Their prompt responses and willingness to go the extra mile truly set them apart.

I particularly appreciated how they followed up to ensure that my issues were resolved and that I was satisfied with the solutions provided. It’s rare to find such a commitment to customer care, and it made my experience with Dsers all the more positive.

Thank you, Dsers Support, for your outstanding service! I look forward to continuing to work with you.

SHAPPYDAY
印度
23天 人在使用应用
DSers已回复 2024年10月27日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team