整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年2月28日

Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!

WiggleBrush
英国
1年多 人在使用应用
DSers已回复 2024年2月29日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月4日

Very good Tool and great customer support. Jenny helped me within minutes what I expected to take hours. Thanks!

b-rave.shop
德国
4个月 人在使用应用
DSers已回复 2024年4月6日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月14日

Thank you so much to Lennon for all your help, you were super supportive, and you understand everything that I was telling you. I was lost now am not thanks to you. I really appreciate the help.

Nexgenn
美国
4个月 人在使用应用
DSers已回复 2024年4月16日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月2日

I have worked with DSers for a while now, and today I had my first run-in with an unexpected issue, that I was able to fix quickly thanks to Isla's help.
Looking forward to working with the great team from DSers, and special thanks to Isla for help.

Elysian-Shop
美国
3个月 人在使用应用
DSers已回复 2024年3月4日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月16日

fast and excellent service! It was my first order using DSers and I was lost. Thanks for your chat service.

MaJoKi Apparels
加拿大
1年多 人在使用应用
DSers已回复 2024年3月18日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月13日

Olivia from Dsers provided exceptional assistance. Professional, prompt, and genuinely caring, she swiftly resolved my issue while keeping me informed. Her dedication to customer satisfaction is amazing. Thank you for the outstanding service!

Alzaeem
阿拉伯联合酋长国
7个月 人在使用应用
DSers已回复 2024年4月14日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月9日

Exceptional Customer Service Experience with Adviser Lily!!!

I recently had the pleasure of interacting with Lily, and I am immensely impressed with the level of service she provided. From the moment our conversation began, Lily demonstrated exceptional patience, attentiveness, and professionalism in addressing my concerns.

Lily's dedication to solving my problem truly made my day, as she went above and beyond to ensure that I felt heard and supported throughout our interaction. Her expertise and willingness to assist were evident, and her friendly demeanor instantly put me at ease.

Thanks to Lily's guidance and assistance, my issue was resolved seamlessly and efficiently. Her commitment to customer satisfaction is truly commendable, and I greatly appreciate the positive impact she had on my experience.

I wholeheartedly recommend Lily to anyone seeking outstanding customer service. Her exemplary approach and valuable assistance are a testament to her dedication to ensuring customer happiness.

Thank you, Lily, for your exceptional support and for making my day brighter!

Five stars all the way - Lily is a star!!

vexico
美国
6个月 人在使用应用
DSers已回复 2024年3月11日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年2月12日

Rita was very patient and helpful. In this age of AI I was glad there was a human behind the typing. If all support are like this experience I had then I know that I made a wise choice.
Thank you again Rita!

ShopByChoiceMall
美国
1年多 人在使用应用
DSers已回复 2024年2月16日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月25日

First of all, the response time was super fast! The issue was solved immediately by Raphael, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

Elybliss
澳大利亚
3个月 人在使用应用
DSers已回复 2024年3月27日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月31日

I got assistance from Wendy and I'm very satisfied with the fast service. Very thorough and fast replies. Appreciate the high quality customer service!

Remedy Attraction
加拿大
1年多 人在使用应用
DSers已回复 2024年4月2日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team