评论 (31,359)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月13日

The worse customer service. The app sucks they don't tell you the important things like tax exemption or that it takes your customers over 3 weeks to receive their products. I wish I could give 0 stars to these clowns

Kick Flippin
美国
3个月 人在使用应用
DSers已回复 2024年10月15日



Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年10月24日

I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)

Ametave
波兰
大约1个月 人在使用应用
DSers已回复 2024年10月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月4日

DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!

Ellemain
荷兰
21天 人在使用应用
DSers已回复 2024年11月5日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月11日

Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything

Authentic Vibes
沙特阿拉伯
14天 人在使用应用
DSers已回复 2024年11月13日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月13日

Thank you so much for your support today!

Snug Bug Decor
澳大利亚
3个月 人在使用应用
DSers已回复 2024年10月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年12月2日

The Best Support.

Thanks for All Staff

NovaAL
科索沃
7天 人在使用应用
DSers已回复 2024年12月3日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月24日

Open This Dsers

Melions brother
美国
大约1个月 人在使用应用
DSers已回复 2024年10月27日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年10月7日

thanks for helping

Animalsmart
法国
5个月 人在使用应用
DSers已回复 2024年10月10日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月8日

Customer service, fast and efficient!

The Glow Bag
西班牙
6天 人在使用应用
DSers已回复 2024年12月9日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月17日

Exceptional Support from Bianca on DSers!"

I had the pleasure of receiving support from Bianca, and I couldn't be more impressed. She explained everything clearly and made it incredibly easy to understand, even for someone who isn't tech-savvy. Her guidance was straightforward and to the point, ensuring I knew exactly what to do. It's rare to find such a helpful, patient, and professional support representative. Thanks to Bianca, I was able to resolve my issue quickly and confidently. Highly recommended!

*EMPOWERYOURCHOICES*
美国
2个月 人在使用应用
DSers已回复 2024年10月20日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team