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It only took a min. to reach the customer service agent. I'm pretty sure it's a real person. And they solved my problem on the first try. Great job!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Super quick and practical service, my agent Maria helped me very well and answered all my questions about my issue. I am very grateful for the help and patience.
Outstanding Service from Vivian!
Vivian provided top-notch support when I needed help with my Shopify store. She was not only highly skilled but also very attentive to my needs. Vivian took the time to explain everything clearly and made sure that all my issues were resolved quickly and efficiently. Her friendly and professional approach made the whole process smooth and stress-free. I’m extremely grateful for her assistance and would highly recommend her to anyone needing help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Excellent service
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
J'ai recu un excellent service courtoie et rapide, Merci pour votre grande patience et votre aide.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great support from Zoe from Dsers. Very prompt and helpful!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
helped me a lot! Great job!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Je suis très satisfaite du service reçu par Élora. Elle a bien compris mon problème et m'aider à le résoudre. Merci Élora!
Rita helped me a lot! I was dealing with a weird issue and she helped me to fix it. Thanks Rita!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am not the easiest guy to just take instruction when I am frustrated. But, Vivian understood my frustration and dealt with me in a calm, professional manner. Better yet she explained things to me in a way that made sense. She helped me complete an order to successful conclusion. And it was more than that, she also was able to explain the confusing mapping procedure and other concepts. Vivian was knowledgable and extremely helpful. She was great!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team