DSers‑AliExpress Dropshipping

I recently had the pleasure of working with Krystal from the DSers customer service team. She was incredibly helpful, knowledgeable, and patient throughout our interaction. Krystal took the time to fully understand my issue and walked me through each step with clear explanations.

What stood out the most was her professionalism and dedication to resolving my concerns efficiently. Even when the problem seemed a bit complex, Krystal remained calm, responsive, and reassuring. Thanks to her support, I was able to get back on track quickly with minimal disruption to my store operations.

Big thanks to Krystal and the DSers team for their outstanding support!

"I had an outstanding experience with Sandra one of the DSER's customer service team! From the very first interaction, She was knowledgeable, patient, and incredibly responsive. She took the time to walk me through every detail of the process, answering all of my questions clearly and thoroughly. What really stood out was their commitment to ensuring I fully understood my options, and their willingness to go above and beyond to find the best solution tailored to my needs. It’s rare to find such a combination of professionalism, transparency, and genuine care for customers. Highly recommended!"

I'm extremely satisfied with the virtual support provided by DSers. Every time I needed assistance, I was helped quickly, clearly, and professionally. The support agents are knowledgeable about the platform and always willing to solve any issue, even the more specific ones.
The support system is very well organized and efficient — the live chat works perfectly, and responses are clear and practical, with effective solutions. It’s clear that the team genuinely cares about the user experience and the success of our stores.
Big congratulations to the DSers team for delivering such excellent customer service! It's definitely a major advantage for anyone working with dropshipping.

I recently had the pleasure of working with Rin from DSers’ support team, and her assistance was truly exceptional! Rin went above and beyond to help me sort out issues with my store’s integration with AliExpress and Temu. Her responses were prompt, clear, and incredibly detailed, making it easy for me to navigate the DSers platform and resolve the problems. Rin’s patience and expertise shone through as she guided me step-by-step, ensuring everything was set up perfectly. Her friendly and professional demeanor made the experience stress-free, and I truly appreciate her dedication to customer success. DSers is lucky to have such a knowledgeable and caring team member like Rin—thank you for making my dropshipping journey smoother!

I received an order but DSers indicated the supplier had zero stock. I went looking for another supplier, found one, and mapped it in. I had forgotten how to replace the default supplier with the new supplier. I started a DSers chat and lucked out when Gloria came online. I am not a computer expert, so Gloria took the time to carefully explain step by step how to accomplish the change. She was great! Task completed!

I had an issue where I couldn’t see my orders, and Blanca was incredibly helpful. She responded quickly, identified the problem right away, and walked me through the solution step by step. Her support was not only efficient but also very clear and professional. Thanks to her, everything is now running smoothly. Great experience!

I contacted support via Facebook Messenger. At first, I was a bit skeptical, but very quickly Fiona from the DSers team joined the chat, immediately recognized my issue, and helped me solve it in a simple and understandable way! My skepticism disappeared right away, and I could finally breathe a sigh of relief. Huge thanks to the DSers support team – fantastic job!

Absolutely amazing support team!
I was locked out of my account and couldn’t reset my password due to an email issue — I reached out, and within minutes, they replied with clear guidance and real kindness.
They were incredibly responsive, patient, and helpful all the way.
It’s rare to find such fast and human customer service these days.
Huge thanks to the DSers team — you saved my day!

DSers Made Dropshipping So Much Easier – Huge Thanks to Blanca Customer Support!

DSers has been a game-changer for my Shopify store. The app is incredibly efficient for managing and fulfilling AliExpress orders, and it has saved me so much time with its bulk ordering and supplier mapping features.

But the highlight of my experience has been the amazing customer support, especially Blanca. She was incredibly helpful, patient, and knowledgeable—she guided me through an issue I was stuck on and made sure everything was working perfectly before ending the chat. It's rare to find such dedicated support these days!

Thanks to DSers and Blanca, I feel much more confident running my dropshipping business. Highly recommended for anyone looking to scale their Shopify store with less stress!

Absolutely the BEST! Specially Lena
You guys are amazing, and your whole team is just as excellent! I’ve been using your service and have never been disappointed — it’s been smooth and reliable every step of the way.

I previously used AutoDS and had a terrible experience — misleading service, difficult refund process, and a total headache.

But DSers? Total game-changer! This is exactly the kind of trustworthy, high-quality service you expect and deserve! ✨