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I needed help with something to finish processing an order and when I reached out to the team at DSers, Lucy was absolutely pleasant and was quick on helping me resolve the issue! Thank you for having great people on the team!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Solicitei informações sobre o dsers e fui muito bem atendido por Villanelle, com atendimento muito tranquilo e pessoa bem esclarecida.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Emily helped me solve an issue, provided screenshots for clarification. Fast answering support. Would email again!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.
Hi,
This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.
DSers Team
Service chat très rapide et concluant. Je conseil tous a faire un petit message en cas de bloquer sur une question :)
Hi,
Thank you for taking the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
We ar working since a few days with dsers, it works intuitive, The quality of the helpdesk is good. Though there is a time difference that could cause a delay in answers.
Hi IBuySmartOnline,
Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!
DSers Team
Isla was a lot of help, good team to help you when you confused to about things. Defo worth using this for dropshipping
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
excellent customer service! We were having an issue with getting an order paid for and the customer service quickly came to help us
Hi White Licorice,
We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I have been using DSers for months, and although most things are smooth, there have definitely been some hiccups. That being said, anytime I've reached out to their Support team they've done a fantastic job of addressing and finding solutions to any issues that may arise. My last couple of reps Joy and Stephanie were both extremely helpful and provided excellent customer service.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Brand new to this application...I'm finding it a little hard to get the hang of but I'm still getting used to it! My customer service rep, Krystal, helped me navigate the app and was quick to respond! ☺️
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team