评论 (31,401)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月11日

Isak was a great customer service agent, he answered all my questions clearly and helped me solve my problems. Thanks to him I better understood the shipping system and suppliers. I am very grateful for your quick, practical and clear support. Fabio.

Eden Geek
葡萄牙
3天 人在使用应用
DSers已回复 2024年10月15日


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月16日

Perfect service. Thank you! :)

Pottery Bloom | Home Decor, Lighting, Planters & More
德国
8天 人在使用应用
DSers已回复 2024年11月17日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月12日

I recently had the pleasure of working with Chrissy from the DSers team, and I can't say enough good things about the experience! Chrissy was incredibly quick, efficient, and effective in resolving my issue. From the moment I reached out, they were attentive, making sure to fully understand my concerns. What stood out was Chrissy’s patience—taking the time to explain how the DSers processing system works, which made everything much clearer for me.

What I appreciated most was how Chrissy made the entire process feel so smooth and stress-free. My issue was resolved in no time, and I’m genuinely grateful for the outstanding support. If you ever need help, I highly recommend reaching out to Chrissy—you won’t be disappointed!

My Store
荷兰
33分钟 人在使用应用
DSers已回复 2024年11月13日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月25日

As a first time user, I was placing my first order with DSERS, chrissy was nothing but helpful and polite, she sent me screenshots of exactly what o do, she made the whole process so easy and she responded so quickly! her support has given me knowledge and confidence to place orders going forward. Thank you chrissy!

ckfinest
英国
3个月 人在使用应用
DSers已回复 2024年8月26日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月4日

Wendy was very professional kind and effective
Thanks again wendy .

Easy Deal Store
美国
12个月 人在使用应用
DSers已回复 2024年9月5日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年12月7日

Bonjour,

Je tiens à exprimer ma gratitude pour l’assistance exceptionnelle que Rita de votre équipe Dsers m’a apportée récemment.

Rita a fait preuve d’un professionnalisme exemplaire, d’une grande réactivité et d’un sens aigu du service client. Grâce à son aide, le problème rencontré avec ma commande a été résolu rapidement et efficacement.

Je suis pleinement satisfait de la qualité de son intervention et de son implication. Ce type d’accompagnement renforce ma confiance envers votre plateforme et me conforte dans mon choix de collaborer avec Dsers.

Encore un grand merci à Rita pour son travail remarquable !

Cordialement,

BRIMALA
英国
2个月 人在使用应用
DSers已回复 2024年12月9日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月4日

Olivia is amazing!!!!!!

Lollitaz
巴西
11个月 人在使用应用
DSers已回复 2024年12月9日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月25日

des génies, le service client est hyper patient ils sont super cool vraiment merci !

Tapis lover
法国
6个月 人在使用应用
DSers已回复 2024年10月8日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月8日

Efficient, specific and fast service
Thank you very much for everything and I will join your paid program as soon as possible

Nude Nest
以色列
大约2个月 人在使用应用
DSers已回复 2024年9月9日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月18日

Chrissy responded very politely. My questions were resolved and I am comfortable using the system.
Thank you very much:)

yuiyuishop
日本
10天 人在使用应用
DSers已回复 2024年10月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team