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Very good service
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"
which sounds positive if true.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Fui muito bem atendido pela Zina, me ajudou em todos os detalhes e de modo rápido. Obrigado pela ajuda nota 10
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
It was great helping from Maria
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Ótimo atendimento, super rápido e ótimo app
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Very nice service. Thank you Esfania for your help!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Precisei da ajuda dos agentes para me tirar uma dúvia e ela foi extremamente rápida e solícita, me ajudou com tudo e resolvemos o problema. A minha experiência está sendo muito boa até agora.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
One of the best support interactions i had. Lucy did great job helping me with my issue. She replied fast, her answers were helpful and easy to follow, plus she sent me detailed screenshots. Keep it up Lucy!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
DSers has been a game-changer for my e-commerce operations. The app’s bulk order processing and automation features have drastically reduced the time I spend on fulfillment, allowing me to focus more on growing my business. While the interface isn’t the most user-friendly and requires a bit of a learning curve, the app’s capabilities more than make up for it.
A special mention goes to Colleen from the support team—she’s been absolutely amazing! Colleen has been incredibly responsive and helpful, guiding me through any issues I encountered and ensuring I got the most out of the app. Her support made the whole experience much smoother.
Despite the interface, I highly recommend DSers for anyone in the dropshipping space. The efficiency it brings and the excellent support from team members like Colleen make it a top-notch choice.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Aurora was so helpful and patient and helped me figure out the issues a lot faster than I could ever figure them out myself! Dsers is a great resource!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team