评论 (31,406)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年8月12日

I’m more than happy with customer service DSerst , specifically with guy Raphael, he helps me super fast sort the issue I needed to having done asap.
he was very professional kind and effective
Thanks again Raphael.

carhacksy
瑞士
1年多 人在使用应用
DSers已回复 2024年8月13日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月11日

Awesome Company with Excellent Customer Care Second to None !!!

Cyber Mall
美国
3个月 人在使用应用
DSers已回复 2024年10月15日



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月17日

Customer service was very quick to respond and assistance was provided in record time Thank you, Luna, because of you, I will use this program constantly

My Store
埃及
大约4小时 人在使用应用
DSers已回复 2024年11月18日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月18日

Holly was really helpful and very accurate in answering my questions and offering a solution.

SQUARE24
英国
17天 人在使用应用
DSers已回复 2024年10月20日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月31日

Merci beaucoup à Maria qui m'a aidé avec beaucoup de professionnalisme aujourd'hui et dans un temps record!
Excellente application !

Baby et Mum
法国
4个月 人在使用应用
DSers已回复 2025年1月3日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年12月15日

Thank you so much Vivian for helping me with an out of stock error on my shop .

Rarecode
法国
大约3小时 人在使用应用
DSers已回复 2024年12月23日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年8月20日

I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience.

Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication.

As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work!

Fred
Customer Services - NexGen Commerce Shop

NexGen Commerce Shop
英国
9个月 人在使用应用
DSers已回复 2024年8月21日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月9日

We needed some help with our Shopify store products which we are using DSers to sell. We chatted with Maria and she helped us solved the problem really quickly, she was really nice, and helped us with more than what we originally asked for.

AstroVerse
以色列
30天 人在使用应用
DSers已回复 2024年9月10日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月30日

Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.

Dice Loot
美国
10个月 人在使用应用
DSers已回复 2024年9月1日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月26日

Vivian clarified a question I had about product synchronization through Facebook Messenger. I got my answer in less than 2 minutes.

Vagalume Store
巴西
15天 人在使用应用
DSers已回复 2024年10月8日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team