评论 (29,541)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2020年1月14日

I really like how this app made importing products easier. It would be nice if it would also import the videos from the product pages. I really like how I can make ordering the products easier.

Bean Shoppin'
美国
4个月 人在使用应用
2022年3月29日

I am using this app and its good app it helps a lot. The customer service is available 24/7 to help especially Chris thank you friend

Ma-Paire
英国
4个月 人在使用应用
编辑时间:2021年2月16日

I am only new to drop-shipping . I am not joining 1 and 1 yet so this App sounds to be for me while I am learning. I am fearful of making a hash out of it. Thank you for your patience. I am feeling too much like a new chum. It was a bit frightening learning at first but it is becoming clearer now. Thankful for the help and support available.It is a challenge. Dorla.com

Dorla.com
澳大利亚
4个月 人在使用应用
2022年5月27日

Customer service is super prompt and very helpful. Levi answered my questions patiently and explained things I struggled to understand.

Love Those Blooms
新西兰
4个月 人在使用应用
2022年8月5日

The app is great, easy to use and has many features. Support is on top level. Emma helped me solve my issues right away. However there is a bit of confusion when it comes to entering new variants from the same supplier that you already imported the product. You have to manually create variants on shopify and then map them on dser. This creates confusion on sku's and inventory tracking.

Miss Exotic
英国
4个月 人在使用应用
DSers已回复 2022年8月7日

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2022年6月1日

I spoke to customer representative Emma and she helped me to clearly understand my issue and learn how to resolve it. Great customer service, didn't have to wait long to get in touch with someone. Just wish the live chat could be accessed within the DSers app instead of facebook messanger.

Filisco
加拿大
4个月 人在使用应用
DSers已回复 2022年6月2日

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

编辑时间:2021年11月7日

Zark did a fantastic job assisting me with the issues I was having with an order. Zark was very patient and provided a lot of tutorials for mapping products. Customer service is great and gets 5 STARS!!! The app itself is not helpful for my store because it is too manual of process for me. We had to map the item I sold to AliExpress prior to purchasing this DSers. After mapping the product I found out the order failed through AliExpress because the item was out of stock. Since I have to manually look and see if a product is in stock each day is too much for me to do. Zark did advise how to turn on notifications with the free plan. I found out about the inventory tracking limitations for the free plan while dealing with my order issues. This is why I gave the app 4 stars is strictly for the customer service. It may be great for a store that can be more hands on for the free plan or you can upgrade to a paid plan and see how the service works for yourself. If you have issues reach out to customer service for help. This is the best part of their app.

Black & Gifted LLC
美国
4个月 人在使用应用
DSers已回复 2021年11月7日

Hi Black & Gifted LLC,

We really appreciate your review of our customer service! Thank you for your honest feedback. There is some manual work when you first set up DSers, but afterward, the automation is made much simpler, and will definitely save you a lot of time. We understand the limitation of the free plan, we'll consider your feedback and work on improving it. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2022年5月16日

Thank you, Jeo, for your assistance.
I will recommend it to every one of my friends for DSersAliExpress
You are the best assistance.

Slaminu
西班牙
4个月 人在使用应用
2023年7月20日

J'aimerais exprimer toute ma gratitude envers Sherry pour son incroyable aide dans la résolution du problème que je rencontrais avec DSers. Sa réponse rapide et ses compétences exceptionnelles ont été un véritable soulagement pour moi.

Dès le début, j'ai été impressionné par la disponibilité de Sherry à répondre à mes requêtes. Elle a manifesté un grand professionnalisme en écoutant attentivement mes préoccupations et en posant des questions pertinentes pour bien comprendre la situation. Cela m'a donné confiance en sa capacité à trouver une solution adaptée à mon problème.

Non seulement Sherry a répondu à mes questions avec précision, mais elle a également pris le temps de m'expliquer clairement les étapes à suivre pour résoudre mon problème avec DSers. Ses explications étaient concises et faciles à suivre, même pour quelqu'un comme moi qui n'est pas un expert en la matière.

Grâce à l'assistance de Sherry, j'ai pu surmonter les obstacles auxquels je faisais face avec DSers et continuer à utiliser cette plateforme de manière efficace. Ses compétences techniques combinées à sa gentillesse et sa patience ont rendu cette expérience agréable et sans stress.

Je recommande vivement Sherry à toute personne ayant besoin d'aide avec DSers ou tout autre problème lié au commerce électronique. Sa volonté de fournir un soutien de qualité est remarquable, et je sais que je peux toujours compter sur elle si j'ai besoin d'aide à l'avenir.

Encore une fois, un grand merci à Sherry pour son professionnalisme, son expertise et sa gentillesse. Elle est une véritable perle et a rendu mon expérience avec DSers bien plus positive. Je lui souhaite tout le succès et la reconnaissance qu'elle mérite amplement !

Maybee.fr
法国
4个月 人在使用应用
DSers已回复 2023年7月23日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2020年3月8日

This app is easy to use and has made my eCommerce experience smooth and enjoyable. The only reason why I gave 4 stars instead of 5 is because it tends to be quite buggy sometimes (items failing to be pushed to Shopify and having to retry multiple times before it works, collections not being recognized, etc). But other than that, it's great!

Sheterra
加拿大
4个月 人在使用应用
DSers已回复 2020年3月9日

Hi there !Thank you for your review. The issue is fixed already. Please feel free to let us know if you are still having accessing issue.