评论 (30,378)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月26日

It only took a min. to reach the customer service agent. I'm pretty sure it's a real person. And they solved my problem on the first try. Great job!

The Thackeroos Plant Shop
美国
1天 人在使用应用
DSers已回复 2024年10月27日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年8月14日

I recently had the pleasure of working with Luna, and I couldn’t be more satisfied with the experience. From the very beginning, she was incredibly helpful and responsive, always available to answer my questions and provide assistance. Her respectful demeanor and professional attitude made every interaction pleasant and productive.

Luna went above and beyond to ensure that all my needs were met, and her dedication to her work was evident in every step of the process. She demonstrated a deep understanding of her role and was proactive in offering solutions and suggestions that greatly benefited me.

Her excellent communication skills and positive attitude made her a joy to work with. I truly appreciate all the effort and hard work she put in to help me, and I highly recommend her to anyone in need of exceptional service.

Thank you, Luna, for your outstanding support!

WISKEM
沙特阿拉伯
大约1个月 人在使用应用
DSers已回复 2024年8月15日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月12日

Chrissy was a great help in resolving our order queries. Extremely fast response time, very friendly and was straight to the point. Honestly the best support I ever get is from DSers.

Rendetta
英国
大约1个月 人在使用应用
DSers已回复 2024年8月14日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月24日

I want to express my deep gratitude to Coleen for the invaluable help she provided with my issue on DSers. From the very beginning, Coleen demonstrated great professionalism and exceptional responsiveness.

Not only did she quickly understand the nature of my problem, but she also provided clear and effective solutions. Her patience and courtesy made the entire process much more pleasant. Thanks to her expertise, my problem was resolved in record time, and I was able to resume my activities without any issues.

Dewan
加拿大
11个月 人在使用应用
DSers已回复 2024年7月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月20日

Needed support from Dsers and they were very fast. I wasn't expecting such a quick response. Not only to my initial request but also to the follow up questions I had. Maria was amazing in helping me figure out how to proper setup my store.

Star2Go
巴西
大约21小时 人在使用应用
DSers已回复 2024年11月21日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年8月16日

Maria provided help for me within seconds. Great help, fast service. Thank you so much!

HealthStep
波兰
26天 人在使用应用
DSers已回复 2024年8月18日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月31日

Estoy aprendiendo de cero y la app ha sido bastante amigable. El servicio al cliente a través del chat me ayudó muchísimo. Gracias, Vivian!!

Cosas Que Me Importan
智利
4个月 人在使用应用
DSers已回复 2024年8月2日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月8日

I have no words to thank Biana, she was my angel. Because I am new to Shopify and I didn't know what to do with customer orders and Bianca saved me and my store. Thank you so much for your excellent work.

Adazone
美国
大约2个月 人在使用应用
DSers已回复 2024年8月11日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月5日

Olivia me atendeu muito bem. Obrigada.

Aflora Fashion
巴西
3个月 人在使用应用
DSers已回复 2024年8月6日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月13日

Ahh Maria was a breath of fresh air for me who is always feeling so lost on these confusing drop shipping businesses I am trying to learn. She was so kind patient and professional. Helped me quickly and if it werent for dear Maria my customers would be waiting for ever to get their orders. Literally! Thank you Maria!

BananaBelleRose
美国
大约1个月 人在使用应用
DSers已回复 2024年8月15日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team