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Thank you Celia
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Merci beaucoup Vivian pour votre très précieuse et pratique, surtout pour votre sens d'humanisme afin de prendre soin aux perdus comme moi. J'étais dans l'mpasse grâce à vous que je suis sorti de cette situation frustrante. Votre réactivité, votre patience, votre empathie, votre bienveillance font de vous une grande Dame au grand Cœur.
J'aurai souhaité que tous les services clients de toutes les entreprises et plate-formes aient des agents comme Vivian.
Encore une fois merci beaucoup pour l'excellent service que vous êtes entrain d'offrir à nous, les clients de DSERS.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a quick question, so I jumped on Messenger for the live chat support, the representactive who helped me did an excellent and professional job with ansering my questions about some of the features of their pricing plans, which I think their small limitation of multiple platforms on the advance and pro plans takes a few of points off Dsers overall score. But their Messenger chat support was great. 5-stars to the representactive who helped me.
The application is very good and the customer service is the same.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
It is very helpful!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I loved the help they gave me to upload the products to TikTok, they were very patient with me, I am new to this and I feel very good about using this service because they give you the help you need.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Highly recommend, my customer service representative Lily was great helped me with each step of the process and was very patient.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Super helpful! Easy 5 stars
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Recently, I had an issue with my order and reached out to DSers customer support. Sandy assisted me and was absolutely fantastic! She was patient, attentive, and resolved my problem quickly. Sandy's professionalism and kindness made the experience smooth and stress-free. Truly outstanding customer service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was working with Chloe, she was very nice and help me for all my needs and questions. And she did all things I need to resolve my issue.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team