评论 (31,489)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月14日

I worked with Tiffany regarding a query with orders and the response on email was pretty fast then expected and the information was very detailed. I am very satisfied with the support hope to work more . You can trust to choose D'sers as your platform.

Style Studio
德国
3个月 人在使用应用
DSers已回复 2024年9月17日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月12日

Jesse was phenomenal in helping me with my issues!
Assisted me in importing products from my Shopify store to DSers and set up the inventory tracker. Thank you so much!

Shop My Goods
英国
4个月 人在使用应用
DSers已回复 2024年9月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年9月11日

Les réponses étaient rapides, pertinentes, même la nuit! Très détaillées avec des images et des flèches pour chaque question. J'adore cette application.

Petit roux
加拿大
4个月 人在使用应用
DSers已回复 2024年9月12日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月10日

Réactif et à l'écoute !

PETIT-TOUTOU.COM
法国
5个月 人在使用应用
DSers已回复 2024年9月11日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月20日

Great app with helpfull service, especially from Maria.

Calesani
荷兰
大约1个月 人在使用应用
DSers已回复 2024年10月7日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月22日

I needed help resetting my password I kept doing something wrong.But with the help from Vivian I finally got it straightened out.
Thankyou Vivian

onlinepetmkt
美国
26天 人在使用应用
DSers已回复 2024年10月7日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月1日

Chrissy offered me great help!!

Quick and easy to understand responses.

Overall just great work

Verety
瑞士
8天 人在使用应用
DSers已回复 2024年10月10日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月4日

Wendy was very professional kind and effective
Thanks again wendy .

Easy Deal Store
美国
12个月 人在使用应用
DSers已回复 2024年9月5日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月26日

Thank you for the response Wendy from DSERS I'm satisfied.

SakuraChan
菲律宾
14天 人在使用应用
DSers已回复 2024年10月8日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月2日

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck!

Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved!

Thanks so much, Chrissy, for your prompt and friendly help!

bosquetwellnessboutique
美国
1年多 人在使用应用
DSers已回复 2024年9月4日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team