DSers‑AliExpress Dropshipping , 24,679 条评论
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I faced a problem when changing the currencies of my store. Contacted the support. Rin was very helpful by helping resolve my problem. A big thanks to Rin!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
otimo atendimento, me ajudou no que precisei .
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Awesome Service!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
This is the first time I want to do Drop Shipping on my new Website at Shopify. I heard about this app because of all the reviews I found on the Shopify app store. The step-by-step guidance to import the products into my Shopify was helpful because of the video tutorial instructions. Untile I got to the stage, I was confused between the Sales Channel: Online Store vs POS (I don't use this), because I was not sure what the requirement is in the Drop Shipping. Selena was very helpful in making me understand clearer as I selected the sales channel to be the Online Store. This was the right setting for my content website, as I do not use POS for my content website.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Good response.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I was feeling really overwhelmed because I hadn't shipped any of my products to my customers. I had no clue how to handle it, and the stress was starting to get to me. But then, Cynthia came to the rescue! With her guidance, I managed to ship all my products to my customers in less than 30 minutes. I can't even express how grateful I am to her, especially since I lacked knowledge about dropshipping. Cynthia is absolutely amazing as a customer support assistant, and DSers' help line was a game-changer! I'm feeling so relieved and thrilled that everything worked out smoothly. Knowing that my customers will soon have their orders thanks to Cynthia's help feels incredible!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I would like to say many thanks to your customer service staff Lucy. She is so nice and patient in assisting me. And most important, my problem has been well fixed by her help. Thanks again!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thanks Jully for the amazing customer support and guidance really appreciate it
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The app is very good but the customer service is better. I had a very kind support from a person named Jully, whom was very patient and helped me with more than I iniciated to ask at first! Thank you again Jully!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am new at this thing, Lucia was extremely helpful in walking me through everything I needed. She was very patient and waited for me to do each step along the way. I am grateful for her help.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team