评论 (31,077)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年12月9日

I want to take a moment to share my appreciation for Rfimp from DSers, who provided me with truly exceptional support. Their dedication, expertise, and willingness to go the extra mile made all the difference in my experience.

Rfimp was quick to understand my concerns and provided clear, actionable solutions. Their step-by-step guidance was both efficient and easy to follow, helping me navigate through the process with confidence. What really stood out was their approachable and positive attitude—it’s clear they genuinely care about helping customers succeed.

Thanks to Rfimp’s support, what could have been a frustrating situation was handled seamlessly and stress-free. I’m incredibly grateful for their professionalism and effort.

Thank you, Rfimp, for your outstanding assistance! Your hard work doesn’t go unnoticed, and DSers is fortunate to have someone as skilled and customer-focused as you. Keep up the amazing work!

My Store
英国
7天 人在使用应用
DSers已回复 2024年12月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月3日

Dylan was able to help me very quickly with my customer service questions. He was clear with his directions and included picture diagrams to help assist.

Follow Your Nose YYC
加拿大
接近2年 人在使用应用
DSers已回复 2024年10月10日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月17日

I reached out to support for help with something I couldn't figure out on my own. Chloe made it all super easy, she was so helpful and I actually enjoyed the experience of contacting support. She eased all my frustrations.

Five Gleam
美国
大约2个月 人在使用应用
DSers已回复 2024年10月20日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月13日

I had an issue with an order fulfillment through DSers, and the customer assistant Aurora whom I spoke was absolutely fantastic! They were patient, knowledgeable, and guided me step-by-step to resolve the problem. Their quick response and clear communication gave me confidence in the process, and the issue was resolved faster than I expected. This level of support is rare and highly appreciated. Thank you for making the experience seamless and stress-free!”

My Store
澳大利亚
大约1个月 人在使用应用
DSers已回复 2024年12月23日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月10日

10/10 customer service and service of the software in general. Chloe was so helpful and kind, solved all my problems and was extremely quick to reply. DSers is a must have for everyone, amazing quality of service and the customer service is 10/10. Special thanks to Chloe, made everything so much easier..

BreatheMax
澳大利亚
2个月 人在使用应用
DSers已回复 2024年11月12日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月2日

Perfect customer service. Patient and attentive.
Tried multiple angles to sort out my problem.

HAPPY FOOTIES
澳大利亚
3个月 人在使用应用
DSers已回复 2024年12月3日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月10日

Love the app! And the customer service is incredible! Very quick and easy when needed. Highly recommend.

atouch
澳大利亚
11个月 人在使用应用
DSers已回复 2024年11月12日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月6日

Starting out in the drop shipping niche in Australia, has been many long hours of work and knowledge acquiring, the Australian market doesn't have very much to offer in the way of product suppliers and automated shopify apps for drop shipping in Australia that's where Dser is vital to Australian drop shippers as its platform once navigated with understanding and contacting Dser support team if required with any queries with help from individuals like Chloe from the support team working wonders with providing information on questions, additional information and guidance to changes that you can make to the navigation of the Dser platform more knowledgeable and suitable to your requirements for drop shipping in Australia. I give Dsers 5 stars for the quick response in getting issues resolved, the addition support they provide through messenger and having employees like Chole on the support team to help. :) regards Jonty.

The Adventures
澳大利亚
大约1个月 人在使用应用
DSers已回复 2024年10月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月20日

Celia is very helpful and fast i was facing a problem on how to create an order on shopify and make this appear on my open order section on dsers and she help me very smoothly

thanks to her

Bilinky
摩洛哥
2个月 人在使用应用
DSers已回复 2024年10月21日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月22日

Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.

Fabollet
捷克
3个月 人在使用应用
DSers已回复 2024年10月23日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team