评论 (31,499)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年8月9日

I had a great experience with the DSers online support team. They were quick to respond, knowledgeable, and resolved my issue efficiently. Their professionalism and dedication made the process smooth and stress-free. I highly recommend DSers for their excellent customer service!

My Cute Bazaar
葡萄牙
大约2个月 人在使用应用
DSers已回复 2024年8月11日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年7月18日

Been using DSers for only a short time, but have got my first order and needed some help. Holly was amazing and helped me figure everything out and have things running extra smooth! Thank you so much Holly!!

meowmode
加拿大
4个月 人在使用应用
DSers已回复 2024年7月21日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月12日

thank you lena for good support!

NoviGadgets
瑞典
5个月 人在使用应用
DSers已回复 2024年9月17日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年8月11日

I have been a headache for the customer service since I installed this app, and all the team have always been very but VERY kind, and incredibly fast (even on Sundays!), this time the great person who solved my doubts was Myra, thanks Myra!!! and of course all the team!

Sinatra Home
意大利
大约2个月 人在使用应用
DSers已回复 2024年8月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月12日

Maria helpful!

ROGUE. MELBOURNE
澳大利亚
4个月 人在使用应用
DSers已回复 2024年10月15日



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月28日

Zico is really good assistant. I'm satisfied. Thank you so much!

VizionVa
加拿大
13天 人在使用应用
DSers已回复 2024年10月8日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月19日

muito satisfeito com atendimendo de jacinta ,resolveu meu poblema em segundos muito gratificante . excelente

Nacional Express
巴西
7个月 人在使用应用
DSers已回复 2024年10月7日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年7月12日

Im new to dropshipping and find at times it can be overwhelming! Being beyond frustrated one evening, I contacted support.

I am absolutely blown away by the extreme patience and completely AMAZING step by step walk through that Wendy provided. Being new, it took me a long time to grasp what she was explaining and she stayed with me on live chat for HOURS until my issues were resolved.

I do not personally know Wendy but she could not have been more perfect! A million stars for her!!!!

Fairy Moss Dolls and Collectables
美国
6个月 人在使用应用
DSers已回复 2024年7月14日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年9月6日

Luna from DSers was amazing and the customer services was outstanding

Laced NY
美国
大约2个月 人在使用应用
DSers已回复 2024年9月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月12日

My experience with Neva was a professional one in that showed me much patience in trying to get me to understand the ship ratings i'm seeing on dser/AliEpress as they pertain to setting up rates on shopify store. She tried everything to make it clear and easy for me. I beleive it is me who is not understanding the shipping process. Neva has put her best foot forward and is another top value to you Company and staff.

Robert Dorsey
RodorianJewel

Rodorian Jewel
美国
1年多 人在使用应用
DSers已回复 2024年7月14日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team