评论 (31,099)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年11月1日

Aurora is the absolute best. She helped me navigate the platform with patience and understanding. I highly recommend it.

UNTAMED LEOPARD
美国
大约1年 人在使用应用
DSers已回复 2024年11月3日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月24日

Rita was who I dealt with and she was great! She helped solve the problems I was having and was very polite while doing so. Thank you!

Sturdy Store
加拿大
10个月 人在使用应用
DSers已回复 2024年10月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月19日

Great service and very helpful. I had a mapping issue with one of my products but thanks to Blanca's simple instructions along with step by step screen shots, i got the issue solved in a matter of minutes. Thankyou for your help.

Baby Bear Tableware
英国
3个月 人在使用应用
DSers已回复 2024年10月20日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月29日

fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.

WhatTheGadgets
澳大利亚
大约1年 人在使用应用
DSers已回复 2024年10月30日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月16日

Good morning. I was desperately in need of help fulfilling an order as I'm fairly new to this game. I was following the lesson with my company and things weren't working for me. A chat appeared in DSers and I connected with AURORA. OMG! What a Godsend! She was so patient and when I was confused or lost she showed me screenshot with direction to get me back on track. I was a previous system trainer with EPIC and she met all the professional training points and more! You have a winner in AURORA. Thanks for the Chat option on a Saturday morning! Anne Rossi

Mementobe
美国
大约2个月 人在使用应用
DSers已回复 2024年11月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月17日

I had an excellent experience working with Chloe on Dser! She was incredibly helpful, responsive, and knowledgeable, addressing all my questions quickly and efficiently. Her friendly and professional approach made the process smooth and stress-free. Highly recommend Chloe for top-notch customer service!

Serendipitiii
美国
28天 人在使用应用
DSers已回复 2024年11月18日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月9日

i love how it is the support was just on time i really recommand it for dropshipper

TrusJoy
英国
12个月 人在使用应用
DSers已回复 2024年12月12日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月18日

Absolutely amazing customer service from Villanelle. She spent at least a half an hour patiently assisting me through a connection issue. I have used multiple drop shipping apps, but Dsers is by far the best. Thank you again Villanelle!!!

TIALUXE
加拿大
23天 人在使用应用
DSers已回复 2024年11月19日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月14日

Im very satisfied with this AliExpress Dropshipping program, makes it so much easier as a dropshipping store. I got help from Rfimp who was excellent in customer-service, very kind and positive and found out my problem in 2 minutes.

Traveltote
澳大利亚
3个月 人在使用应用
DSers已回复 2024年10月15日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月23日

Customer service is excellent and very helpful for us. Sandy is helpful to provide screenshots to explain everything we needed. Thank you.

YUVJOY Store
美国
5个月 人在使用应用