评论 (26,449)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年5月31日

The best customer service so far..i was embarased myself how long it has taken me to understand how to resolve error.but Dsers agent was very pation and spent quite long time with me until it got resolved..Respect and thank you

Jo-Bolt-Store
英国
17天 人在使用应用
DSers已回复 2024年6月2日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月25日

5 out of 5. Quick respond, fast help and very kind chat. It was a pleasure to meet you Isak and hope to meet guys like you in the future as well. AWESOME GUY

cobuket
德国
2个月 人在使用应用
DSers已回复 2024年5月26日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月25日

I had trouble making the payment for my first order and chatted with Isla who was very kind and helpful. She kept sending screenshots which made every step crystal clear. I am very grateful for the thorough support!

Trending Gift Hub
保加利亚
12个月 人在使用应用
DSers已回复 2024年3月26日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月17日

It was a great and fast service from Ms.Colleen and professional work at the same time. I appreciate it. Thank you for the help. Ms.Colleen you were great.

FlexFit Emporium
英国
大约2个月 人在使用应用
DSers已回复 2024年5月20日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月6日

Alice from DSERS provided an exceptional service experience, significantly surpassing my expectations. From the very beginning, Alice demonstrated a profound understanding of the DSERS platform, ensuring that my journey through the various features was smooth and comprehensible. She delivered step-by-step instructions, coupled with illustrative screenshots and detailed explanations, that guided me through the intricacies of utilizing DSERS effectively. This personalized approach not only enhanced my learning experience but also instilled confidence in navigating the platform on my own. Thanks to Alice's meticulous and patient guidance, I was able to save countless hours that would have otherwise been spent trying to figure out the system. Her dedication and expertise are truly commendable, making my interaction with DSERS not just educational but also genuinely pleasant. Alice's support is a testament to the outstanding customer service that sets DSERS apart in the digital marketplace. Thank you Alice for all your help :)

Magnetic Beauty
澳大利亚
3个月 人在使用应用
DSers已回复 2024年4月7日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月23日

Lily on DSers customer service (Messenger live chat) was incredible.
Supersonic fst with replies that where ON SPOT and just what i needed.
10/10 sould recommend and will guaranteed be using again!

SockPaw
西班牙
10个月 人在使用应用
DSers已回复 2024年4月24日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月29日

I had an outstanding experience with Sally from DSers customer care. Sally was incredibly polite, patient, and knowledgeable and quickly resolved my issue, and provided clear instructions throughout the process. Sally, even followed up to ensure everything was resolved to my satisfaction. This level of service is exceptional and greatly appreciated. Thank you, Sally!!

Astra Nova
美国
大约2个月 人在使用应用
DSers已回复 2024年5月30日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月22日

Fantastic service! Ive used the chat a few times to get me out of a pickle. The staff are amazing! Isla helped me the last time and was so proffessional, quick to respond and solved my problem in a flash. Thank you DSERS make sure you give ISLA a bonus!

Oceans Optics
英国
4个月 人在使用应用
DSers已回复 2024年4月24日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月10日

I would rate this app as 100%. My experience was awesome as a first-time user as Ivan taught and facilitated to resolve the issue with placing orders. Ivan made it beginner-friendly and I'm very grateful for such incredible assistance

My Store
美国
22天 人在使用应用
DSers已回复 2024年6月12日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年5月6日

Selena is great in helping me out changing the order after cancelling. Thanks.

SimpleCute Things
美国
大约4年 人在使用应用
DSers已回复 2024年5月7日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team