评论 (31,771)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2025年1月7日

Hoje precisei muito de ajuda do suporte Dsers, não estava consegindo fazer um pedido na plataforma. Fui atendida pelo "Zico". Muito educadamente me ajudou e consegui realizar meu pedido. O atendimento dele foi rápido e resolveu meu problema. Estou muito agradecida!!

Viamagri
巴西
6个月 人在使用应用
DSers已回复 2025年1月13日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

2025年1月11日

Lisa was excellent in assisting me with an order issue. I couldn’t fulfill the entire order as I had to use a different supplier due to stock limitations, and she guided me through the entire process step by step with great patience. I highly recommend DSers because they offer strong support and are with you every step of the way.

SkyGlow
美国
5个月 人在使用应用
DSers已回复 2025年1月13日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

2024年12月22日

It was really nice to talk to the support team, Very detailed information received and fixed all issues.

MARTinCART
美国
12个月 人在使用应用
DSers已回复 2024年12月28日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

2024年12月29日

Orders started failing for no reason recently. I do not recommend this anymore.

Evermire™
美国
8个月 人在使用应用
DSers已回复 2025年1月3日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

2025年1月29日

I was able to reset my currency back to the right one with help from our lovely Dsers staff Krystal. I was panicking so much but it's all good now because Krystal is a legend!

CarGearPro
澳大利亚
3个月 人在使用应用
DSers已回复 2025年2月5日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

2025年2月5日

Fiona was amazing at dealing with my issue. She competently and quickly helped with an order Aliexpress had refunded cause the seller had not sent the order in time. I then was able to change the supplier and place the order through another supplier and hopefully customer won't realise there has been an issue. I cannot fault the support received so far from DSers.

YOSSO
英国
3个月 人在使用应用
DSers已回复 2025年2月13日

Hi there,

Thank you for your wonderful feedback! We’re delighted to hear that Fiona was able to assist you efficiently and help resolve the issue with your order. Our team is ...

2024年11月27日

Amelia was very helpful with her service
she was fast and efficient while helping me fix the problem I had.

My Store
澳大利亚
DSers已回复 2024年11月28日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

2025年1月20日

i love this app! Especially the customer service, Olivia helped me solve a major issue.

Relife
美国
4个月 人在使用应用
DSers已回复 2025年1月23日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

2025年2月18日

its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you

HC-Shop
比利时
2个月 人在使用应用
DSers已回复 2025年2月20日

Hello!

Thank you so much for your wonderful review! We're thrilled to hear that Wendy provided you with such great service. Our team is always here to assist you, and it’s ...

2025年1月1日

Lena provided outstanding service, showing great dedication and attentiveness. She addressed all my questions with clear and straightforward information.
Truly an excellent professional!

My Place Organized
澳大利亚
7个月 人在使用应用
DSers已回复 2025年1月3日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...