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I recently had an issue while using the Dsers app, and received great customer service from Luna I was thoroughly impressed and sorted my problem running through everything I needed to do to get the problem resolved
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
"I had a fantastic experience with the customer service team! Aimee She went above and beyond to help me with my issue and was so kind and patient throughout. It's rare to come across such exceptional service, and I truly appreciate the effort. Thank you!"
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
i was having issue with stock, so got in touch on messenger, celia was amazing and so helpful, sorted my issue very quickly, thank you
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Rita was very kind and helpful and helped me immediately to solve the problem.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
i use the app every day. very responsive customer service. i recommend it.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very helpful customer support! They are very reactive on any questions you have and always work hard to solve the problem. I have been dealing with Lena and that worked really well, thanks a lot!
So far been best dropshipping with Dsers, highly recommended!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Best technical support I have ever had to work with! Helped me solve my problem in less than a couple minutes!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an excellent experience working with Blanca during my DSers support chat. She was incredibly patient and thorough, answering my questions about order syncing and shipping times with great clarity. Blanca made sure I had all the information I needed and provided helpful guidance on how to manually sync orders when needed. Her friendly and positive attitude throughout the chat made the process much more pleasant. Thank you, Blanca, for your support and assistance!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Aurora from the support team resolved it within a second. Excellent service! Highly recommended!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was having difficulty mapping the new products, but the specialist was very helpful, sorted the issue, and showed me what to do if I have the same issue.
Thank you
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team