评论 (29,836)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月20日

Hi everyone, I just wanted to give a shoutout to Chloe from the DSers support team. I was having some trouble with ordering via API, and Chloe was super helpful in assisting me. They were very friendly and knowledgeable, and I was able to get my issue resolved quickly. Thanks, Chloe!

CarZfixer
阿拉伯联合酋长国
10天 人在使用应用
DSers已回复 2024年10月21日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月29日

Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!

Airline Model Store
美国
3个月 人在使用应用
DSers已回复 2024年10月30日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月20日

I thank Rita for the quick help, and kindness.will recommend everyone to contact Rita for help.
THANK YOU Rita :-)

Magellan
奥地利
7个月 人在使用应用
DSers已回复 2024年10月21日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月7日

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

KATCHY
美国
3个月 人在使用应用
DSers已回复 2024年10月10日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月29日

Vivian was very resourceful and helped me with the information I needed. She was kind and diligent.

Vibetality
英国
6个月 人在使用应用
DSers已回复 2024年10月31日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年8月18日

I want to give a huge shoutout to the DSers team, especially to Vivian. I ran into a pretty tricky issue, and honestly, I was a bit lost. But Vivian was an absolute lifesaver! She quickly grasped the problem and patiently walked me through each step, making everything crystal clear. Her professionalism and friendliness really stood out — the issue was resolved, and I could get back to work without any delays. Vivian is a true professional, and thanks to her, I’m confident that DSers is a reliable service. Big thanks!

https://chromewebstore.google.com/detail/dsers-aliexpresscom-produ/mmanaflgaempokjfbeeabkadnkoidjam/reviews

https://www.trustpilot.com/evaluate/dsers.com

Chris's Wonders
英国
大约1个月 人在使用应用
DSers已回复 2024年8月19日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月24日

amazing service, for fulfillment and sourcing it is amazing. integrates perfectly with my store and offers the best results compared to any other software designed for the same function. Support is also exceptional, this is essential for anyone's store.

Luxara
澳大利亚
大约2个月 人在使用应用
DSers已回复 2024年8月26日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月8日

Efficient, specific and fast service
Thank you very much for everything and I will join your paid program as soon as possible

Nude Nest
以色列
大约2个月 人在使用应用
DSers已回复 2024年9月9日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月29日

I recently had the pleasure of working with Holly from the customer service team, and I couldn’t be more impressed. From the moment I reached out with my inquiry, Holly was not only professional but incredibly friendly and attentive. She took the time to thoroughly understand my issue, provided clear and concise answers, and ensured that all my concerns were fully addressed.

What truly stood out was Holly's dedication to making sure I had a smooth and hassle-free experience. She followed up to ensure everything was resolved, and her communication was prompt and reassuring throughout. It’s rare to find such personalized and thoughtful service these days, but Holly delivered it with ease.

Thanks to Holly’s assistance, I’ll definitely continue shopping here with confidence. A huge thanks to her and the team for going the extra mile!

King's Shop
美国
6天 人在使用应用
DSers已回复 2024年10月8日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月17日

Had some trouble today and Chloe was able to help me quickly and effectively.Just up the good work.

Ou Bel
美国
大约2个月 人在使用应用
DSers已回复 2024年10月20日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team