整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年4月7日

I was stuck with my Shopify store but now Alice the one who helped me was super patient with me and the steps was honestly on point. If you want a DSERS Partner, Trust me Everyone get Alice right now Honestly Helped me out through everything.

HydroBlast
英国
8天 人在使用应用
DSers已回复 2024年4月9日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月22日

Had an issue with a connection synchronisation and they resolved it within seconds. Really helpful and love to speak to. Didn't even have to wait to be connected.

Liluka
英国
5个月 人在使用应用
DSers已回复 2024年3月24日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月26日

Excellent and fast service of Isak. Thank you Isak for solving my problem with re-mapping supplier and make my first order fixed in no time!

Click home
瑞典
5个月 人在使用应用
DSers已回复 2024年2月27日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月15日

I was having trouble getting my orders from Shopify to Ali Express.
Lennon was my Customer service person and he was exceptional great from start to finish.
Has a business owner you want to have the orders moved over to the suppliers seamlessly and Lennon help me realize that the orders need to be manually entered to Ali Express to make sure customer and buyers are protected.
Lennon provided screen prints to help me through the process.
Professional customer service at the highest level.
Everyone should mirror Lennon's skill set.
Thank you again

UrbanPhitz Inc Fashions
美国
7个月 人在使用应用
DSers已回复 2024年1月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月20日

What a great customer service ! Fast and effective. Thanks a lot to Alice for guiding me like a pro with my stock issue. She has been really helpful to me. Wish you to chat with her if you have any problem...

...deserves a raise......

Thanks again !

Ma boutique
法国
18天 人在使用应用
DSers已回复 2024年3月21日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月28日

Irene was extremely helpful, kind and patient! She efficiently helped me get to the bottom of my issue and solve it with kindness and speed! Very satisfied with the support I received today :)

urslay
美国
2个月 人在使用应用
DSers已回复 2024年3月31日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年2月1日

I had a great customer service experience from Vivian. She solved my problem very patiently and was very easy to chat with. Love how DSers help their clients always in a professional way

normaflix
丹麦
6个月 人在使用应用
DSers已回复 2024年2月3日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年4月25日

I love how responsive their customer service team is! This app is a game-changer for my store. Isak was incredibly helpful – he found several high-quality products that perfectly match my requests.

Zen Boutique Supply
美国
30天 人在使用应用
DSers已回复 2024年4月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年3月21日

Hi Ralla
Thank you so much Job was done correctly as I want, See you again in next learning session

Scot Gifts
英国
2个月 人在使用应用
DSers已回复 2024年3月24日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年2月4日

I don't usually review apps, but I have to say that the support I've received from DSers has been exceptional. Holly has been extremely helpful in helping me migrate my store mapping and is always at hand to assist with any issues I have. I cannot recommend enough! Thank you

Strapsquatch
英国
3个月 人在使用应用
DSers已回复 2024年2月8日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team