整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年12月9日

Bester Support 7/24 mir hat "Cynthia" sehr weitergeholfen informativ, sehr viel wissen und Erfahrung. Problem sehr schnell behoben sehr hilfreich gewesen und geduldig. ⭐⭐⭐⭐⭐

Takilu
德国
9个月 人在使用应用
DSers已回复 2023年12月11日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年10月8日

The app does what it promises. It's easy to handle, easy to overlook and integrates organically with Shopify. I had a question to be solved and got in contact with the Support via live-chat, Irene helped me out right away, no waiting. Very friendly and fast support from her, we could solve my issue immediately. Nice to work with :)

My Store
德国
3个月 人在使用应用
DSers已回复 2023年10月9日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年10月29日

Had a very good experience with Wendy! She gives detailed and friendly instructions. Best customer service

Cosy Store Designs
越南
4个月 人在使用应用
DSers已回复 2023年10月30日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年10月28日

Everything is working awesome and whenever i hade issues with something i recieved a very good live chat support. Chat Support from Rin is awesome! Fast answering and fixing everything for me. Thank you Rin.

DASZEUG
德国
3个月 人在使用应用
DSers已回复 2023年10月29日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年11月18日

Under 1 minutes i've Marshall Help he is so fast and professionnal thx to Dsers

Lumeana
法国
2个月 人在使用应用
DSers已回复 2023年11月19日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月1日

I recently had the pleasure of dealing with the customer service with the name Zoe at DSER and I must say, it was an absolutely amazing experience! From the moment I reached out for assistance in fulfilling an order for my first customer, the DSER customer service representative went above and beyond to ensure my needs were met.

Their knowledge and expertise were evident as they guided me through the entire process, patiently answering all of my questions and addressing any concerns I had. Their responsiveness and willingness to help were truly commendable, making me feel valued as a customer.

What impressed me the most was their dedication to resolving any issues that arose. They proactively communicated with me, providing timely updates and ensuring the order was processed smoothly. Their attention to detail and commitment to excellence left a lasting impression on me and my customer.

Thanks to the exceptional assistance I received, I was able to fulfill the order successfully and my customer was extremely satisfied. The positive experience I had with DSER's customer service team has undoubtedly solidified my loyalty to the company.

I cannot recommend DSER's customer service enough. Their professionalism, knowledge, and willingness to go the extra mile are truly remarkable. If you're looking for a company that values its customers and provides exceptional support, look no further than DSER. Thank you once again to the entire customer service team for making my first customer experience so memorable!

ShopBay24
葡萄牙
4个月 人在使用应用
DSers已回复 2023年10月3日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年9月28日

I was helped this evening by Isla and she was wonderful. Super fast service. She included screen shots that showed me exactly what to do to fix my issue. Which was I trying to find.

EmporiSphere
斯洛伐克
7个月 人在使用应用
DSers已回复 2023年10月3日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年10月18日

I war attended by Lucy. She was very patient with me and helped me with a shipping problem I had on my first order. She was very kind and my situation was corrected at the end. Congratulations Lucy and Dsers!!!
Thanks.

Gym and Fitness Online Store
葡萄牙
5个月 人在使用应用
DSers已回复 2023年10月19日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月20日

I had problems with my order and Tiffany had awesome service to fix that problem. Kind, professional and helpful. I really recommend Dsers for dropshippers!

Lucrative
芬兰
3个月 人在使用应用
DSers已回复 2023年10月22日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月16日

I would like to leave a positive review about an employee named Arwen, super nice person, helped me solve the problem in 5 minutes, did more than I asked for, incredible quality of work, thank you very much again !

SandArt
英国
6个月 人在使用应用
DSers已回复 2023年10月17日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team