DSers‑AliExpress Dropshipping , 24,972 条评论
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I recently had the pleasure of interacting with Myra, and I must say that she was incredibly helpful. She took the time to answer all of my questions and ensured that I had a thorough understanding of the topic. I truly appreciate her dedication to providing excellent customer service.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
sherry from DSERS was very helpful and fast
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was about to start with my daily tasks on my account, but for some reason, a pop-up kept appearing on my screen and was causing technicalities. It was indeed annoying as I could not go ahead with my work.
I then decided to ask for help and sent a message. Straight away got a response! I explained what the issue was and I was diligently assisted and guided.
Kudos to Isak for being so helpful.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Estava com uma duvida bem grande, pois um pedido não estava indo para a pagina de pagamento na aliexpress, com isso a atendente Rin identificou o que tinha de errado e conseguiu me ajudar, muito rápido por sinal. gostei bastante do atendimento dela Obrigado!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Minha experiência com o atendimento foi excepcional! Desde o início, a Sandy mostrou-se extremamente atenciosa, prestativa e eficiente. Ela entendeu minhas necessidades rapidamente e forneceu soluções práticas e eficazes. O que realmente me impressionou foi a atenção aos detalhes e a abordagem personalizada, fazendo-me sentir valorizado como cliente. Definitivamente, recomendo seu serviço pela qualidade e profissionalismo demonstrado. Nota 10!"
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
so far it has been great customer service and care working with Lennon
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an excellent experience with Lily's support in resolving my issue on DSers. She was incredibly helpful and efficient in addressing my concerns, and I greatly appreciate her assistance. A big thumbs up to Lily and the DSers team!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Out off all the Shopify store app i have tried , the most common problem i have faced will fulfillment apps is bad customer service , no response , takes a few days to get back to you response , or they send you a picture of there customer support tab on the topic of your question !!!! That last one really tests my patiences. but....... DSers CUSTOMER SUPPORT WAS AMAZING , FAST , INFORMATIONAL , and by far the BEST .. they surprised me how quick they are and walk me through all my question.... would recommend 110%
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Really good customer service (Krystal), Dsers fulfills orders with ease.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team