整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年11月16日

Very friendly customer support. Responded very quickly and solved my problem instantly. Shout out Isak!

Vivaldi
美国
3个月 人在使用应用
DSers已回复 2023年11月19日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月20日

Atendimento excelente.

Responde rápido e com clareza!

Rolphstore
巴西
17天 人在使用应用
DSers已回复 2024年4月22日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月5日

O Aplicativo é muito Bom. Com rapidez e tranquilidade conseguimos realizar o necessário para o bom andamento do nosso trabalho. Tive uma pequena dúvida e a Srta Wendy me auxiliou de forma rápida e com bastante paciencia e destreza consegui realizar minhas pendencias.

Loja EBF
巴西
3个月 人在使用应用
DSers已回复 2023年12月7日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月30日

Eden was a great help. She helped me link my new store to my existing Dser account. I was experiencing issues with linking my new store and she was very paitent and very helpful. She took her time and coached me through the steps. Best customer service that I have received from anyone involving my shopify stores.

Cajun Nature & Outdoors
美国
12个月 人在使用应用
DSers已回复 2023年10月3日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

编辑时间:2023年9月29日

This was a stellar customer service experience! Arwen helped me out with two frustrating issues, and fixed both right away with no problems. It was wonderful chatting with someone who was both pleasant and patient. They also verified that they had the correct information before each action on their end, which I thought was thorough and a good practice for avoiding mistakes on either end. I look forward to the next chat. Thanks, Arwen!

Second help chat this week, and Lennon was also a huge help with two separate issues. 2 for 2, DSers! Thank you!

Heather Haven
美国
5个月 人在使用应用
DSers已回复 2023年9月25日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月6日

Cynthia was very kind, helped my smooth brain make a wrinkle to understand how the DSers services works. No ragrets!

AlphaBeard
法国
大约1个月 人在使用应用
DSers已回复 2023年11月7日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月12日

The support lady helped me quickly and efficiently.
I didn't think it would solve my problem so quickly. Cool.

Fox Shop
波兰
大约1个月 人在使用应用
DSers已回复 2023年11月13日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月13日

Dsers has been an important tool for us, whether to find new business opportunities, manage our stores or make contacts.

Despite being a relatively complex tool, I was always able to fully count on their support area. Today, talking to Holly, I got 3 answers to my needs quickly and she was (really) extremely kind. All points have been resolved! I would give Dsers 5 stars and 6 stars to support if it was possible. I mean it...

Madame Valeska
巴西
大约1个月 人在使用应用
DSers已回复 2023年10月15日


Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年10月23日

My very first-time fulfilling orders for my store... I am a newbie as it is and when I went to click fulfil order i had an error for all of my orders. Instant confusion and frustration. I reached out and within minutes I was chatting with someone and not a bot. Jenny was amazing. Calm understanding and so helpful. Her guidance allowed me to fix the errors and get my orders out to my customers. Thank you, Jenny, for making my day!

Drakes Emporium
美国
大约1个月 人在使用应用
DSers已回复 2023年10月25日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月8日

Super responsive support in case of problems, thanks to Isla for her help!

Trivano
法国
30天 人在使用应用
DSers已回复 2023年12月11日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team