评论 (26,796)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年12月10日

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
美国
5个月 人在使用应用
DSers已回复 2023年12月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月25日

Great App everything is automated for you! :)

AmoreAnimal
荷兰
3个月 人在使用应用
DSers已回复 2024年1月28日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年1月19日

I want to give a big thanks to Sandy!!!, I had a problem with my product cost, Sandy answered all my questions in seconds and was very polite. I highly recommend DSERS and its great customer service.

My Store
美国
5天 人在使用应用
DSers已回复 2024年1月21日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年8月27日

Alice was very helpful in solving my problem. As someone who's new to the dropshipping, I was really struggling with my first order. Alice was very patient and walked me through every step. Her screenshots of what screen I needed to be on and how everything should look was the second best part of her helpfulness. Her patience throughout the entire process will forever be unmatched. I wish there were more Alices in the world. THANK YOU ALICE for everything. You rock!

Sugababy's This and That's
美国
10个月 人在使用应用
DSers已回复 2023年8月29日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年2月26日

Alicia du service support a été d'une efficacité remarquable! Echange de qualité, tchat en temp réel, au top!

Unique Distributeur
法国
6个月 人在使用应用
DSers已回复 2024年2月28日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年10月17日

Olivia was a pleasure to work with. She was helpful with everything regarding the process of ordering and completing my clients order. She made the process simple and easy to understand, and she stuck around to make sure everything was complete. Thank you Olivia for such an amazing process.

The Chakra Shop
美国
大约1年 人在使用应用
DSers已回复 2023年10月18日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月15日

Adele from Dsers was really fantastic customer support agent - Adele helped all my issues for how to import from aliexpress, how to do the fulfillment orders and how to import the product to shopfiy. Everything very instantly. Adele has a great knowledge and i never experience such a fast customer support service. Great and Fantastic job Adele. I wish everytime you to come as customer support for all my future requirements. Anyways. Many many thanks for your support. God bless. You have to grow lot and very soon.

NimbleWags | Your Pet's Favorite Store
美国
2天 人在使用应用
DSers已回复 2024年1月17日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年2月8日

Wendy was amazing and answered all my questions swiftly and accurately. Very satisfactory service.

Findersmart store
尼日利亚
29天 人在使用应用
DSers已回复 2024年2月11日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年9月12日

Dsers has been the best dropshipping app ive ever used, if it wasnt for DSERS theres no way id be able to process the amount of orders im doing right now. Barely any problems with the platform, super reliable and customer service is really nice and on point. I worked with Cynthia and she was great. If you dont have DSERS and your aliexpress dropshipping get it right now bruh what are you doing

Pura Glow
澳大利亚
8个月 人在使用应用
DSers已回复 2023年9月18日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年10月20日

I was really lost with the process as it can be complicated for new comers. I contacted the customer service and spoke to Sylvia who honestly could not have been more helpful. I sent through images and she walked me through the process step-by-step with patience and clarity.

Thank you Sylvia. I hope to work with more people like you in the future!

Luminous Duck
英国
8个月 人在使用应用
DSers已回复 2023年10月22日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team