评论 (30,286)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月18日

Was having issues with my order, I had paid but the Shopify store was saying order unfulfilled, I contacted DSers and was fortunate to hook up with Sandy who within a few minutes looked into it and confirmed that my order had been paid and was waiting shipment. The way she communicated with me you could tell she loves her job. Wishing her all the best

givegiftsalways
美国
5个月 人在使用应用
DSers已回复 2024年10月7日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月5日

Kindly resolve my store issue as soon as possible with accurate and helpful information. Thanks to the support team!

KaylaBeauty
捷克
接近4年 人在使用应用
DSers已回复 2024年10月10日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月28日

Dear Blanca,

I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire collaboration. Thank you for making a potentially stressful situation so seamless and stress-free!

Prayer 1565
美国
大约2年 人在使用应用
DSers已回复 2024年10月8日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月16日

I had several questions about my order, and Luna provided outstanding customer service. She answered all my inquiries promptly and resolved every concern I had with patience and professionalism. I truly appreciate her amazing support. Highly recommend reaching out to Luna if you need assistance!

Arayzen
加拿大
8个月 人在使用应用
DSers已回复 2024年11月18日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月20日

Im taking my time to write this review on Behalf of 'Chloe' part of the Dsers customer service team.

She has really been such a major help in solving my issue. She was really attentive and got to solving my issue very effectively. My problem is solved and im happy thanks to her !!!

MIC-FINDER
英国
10个月 人在使用应用
DSers已回复 2024年10月22日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月12日

I had a problem, every time I would "push to store" it automatically set the product as "active" on Shopify. I contacted DSers, to my surprise the wait time was less than 1 minute! I literally messaged at 4:59 pm and at 4:59 pm I was responded!

Now I was answered by Chrissy, may I say Chrissy was amazing and very professional. Chrissy literally sent me THREE PICTURES to show me HOW TO do something on DSers, WITH captions to clarify it even further! The level of patience and professionalism Chrissy displayed was phenomenal! This lady broke it down for me so simply. The service I received was so professional by her.

Chrissy told me that she will "record the information you provided and report it to the relevant internal departments." So that the features on DSers will be easier for all users and future users.

I am very happy Chrissy did not make me wait at all when she responded to my message on messenger. And it is very evident she had a lot of knowledge about what she was talking about.

Overall, I am pleased with DSers and the customer service I received from Chrissy. I highly recommend DSers for everyone. I hope the feature I recommended will be available as an option soon for all DSers users! I wish everyone good luck in their businesses. Keep up the hard work everyone!

KudraSpec
澳大利亚
18天 人在使用应用
DSers已回复 2024年10月15日



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月28日

"Convenient and Effective Tool for Dropshipping"

DSers is an excellent solution for managing a dropshipping business! I especially like the seamless integration with Shopify and the ease of adding products from AliExpress. The automation features significantly reduce order processing time, making the process much more organized and efficient. The flexible pricing options, including a free plan, are also a plus, allowing beginners to try out the service without extra costs.

If you’re looking to simplify dropshipping and make your business more scalable, DSers is exactly what you need!

MystiPaw
美国
30天 人在使用应用
DSers已回复 2024年10月29日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月17日

Sandy has helped me with almost two months worth of trouble with dsers and aliexpress in less than 5 minutes. This rep was quick, understanding, and polite. I hope to have you again if problems arise, you are a blessing and I thank you.

Battlecore
美国
7个月 人在使用应用
DSers已回复 2024年11月18日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月4日

A1 top service,Sans was brill sorted my problem out in 2 minutes, with support like that you are on to a winner would definitely recommend

Emerald Surf
爱尔兰
2年多 人在使用应用
DSers已回复 2024年11月5日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月14日

Sans was super helpful! I had an issue that had been frustrating me for hours and within minutes Sans helped get it resolved. Shout out to you Sans, thank you so much!

Premium Travel
美国
5个月 人在使用应用
DSers已回复 2024年11月17日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team