评论 (6,146)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2025年4月13日

Excellent and quick customer service. Got a super fast reply when I reached out for help on my first order. I received step by step instructions and resolved the issue right away, as well as walking me step by step on how to resolve! I feel more confident now on how to handle upcoming orders!

Beyond Cover
美国
5个月 人在使用应用
DSers已回复 2025年4月15日

Hi,

Thank you so much for your kind review! We're thrilled to hear our customer service team was able to assist you quickly and guide you step by step through your first order. It's great to know you’re feeling more confident moving forward!

If you ever need more help or have questions down the line, don’t hesitate to reach out — we’re always here for you.

DSers Team

2025年4月12日

Compared to other dropshipping services DSers shines for being relatively easy to use and at a reasonable price, including free options. Their customer service is excellent. I had an issue with an order and when I reached out via chat, Luna went above and beyond to help solve the issue.

The Lamp Store
美国
8个月 人在使用应用
DSers已回复 2025年4月14日

Hi,

Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that DSers has been a great fit for your business and that Luna provided you with excellent support. Our customer service team works hard to ensure our users have the best experience, and we're glad to know it made a difference for you.

If you need anything else or have more questions, don’t hesitate to reach out. We're always here to assist you!

DSers Team

编辑时间:2025年6月22日

Excellent Customer Support – Thank you, Lucy!

I had an issue with my advanced pricing rules not pulling the correct shipping cost into my product pricing on DSers. Lucy from the support team was incredibly helpful — not only did she respond quickly, but she also took the time to check my account settings, explain the cause clearly, and guide me step-by-step toward a solution.

Her professionalism, clarity, and patience made the whole experience smooth and stress-free. It’s rare to find such attentive and knowledgeable support. Big thanks to Lucy and the DSers team!

HERWOW
美国
4个月 人在使用应用
DSers已回复 2025年4月18日

Hi,

Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re thrilled to hear that Lucy was able to assist you so effectively — she’s a true star on our support team, and we’re lucky to have her. Our goal is always to provide clear, professional, and patient assistance, and it’s wonderful to know we hit the mark.

If you ever run into any other issues or just need help again, don’t hesitate to reach out. We’re always here for you!

DSers Team

2025年4月9日

I've been using DSers for a few months now and I'm really impressed! The platform is fast, intuitive, and delivers exactly what it promises. Today, I needed to contact the support team and was very well assisted — they were extremely clear and objective, answering all my questions quickly and efficiently. Congratulations to the team for the excellent work!

TKC Power
巴西
7个月 人在使用应用
DSers已回复 2025年4月11日

Hi,

Thank you so much for your thoughtful review! We're delighted to hear that you’ve been enjoying your experience with DSers and that our support team was able to assist you clearly and efficiently. Our customer service team works hard to ensure every user feels supported and confident using the platform.

If you ever have more questions or need assistance in the future, feel free to reach out to us anytime.

DSers Team

2025年4月5日

I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!

TheLivingFactor
美国
大约1年 人在使用应用
DSers已回复 2025年4月8日

Hi,

Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly.

If you ever need help again, please don’t hesitate to reach out. We’re always here for you!

DSers Team

2025年4月7日

I had some problem and needed to contact with the customer service and I was assisted very fast. The service was amazing! I was really stuck with an issue, but the Neva guided me through everything step by step and made it so easy to understand. Neva was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help!

Schlumerl
挪威
3个月 人在使用应用
DSers已回复 2025年4月9日

Hi,

Thank you so much for leaving such a kind review! We’re delighted to hear that Neva was able to guide you step by step and make the process easy for you—our customer service team always strives to provide fast, friendly, and helpful support.

If you ever run into anything else, feel free to reach out again. We’re always happy to help!

DSers Team

2025年3月15日

I have been with Dsers for over 5 years and it is the most intuitive, easy app that I have tried for orders. I have had to use support many times over the years and have always been extremely happy when I get off the chat because they always solve my problem and leave me feeling relieved and heard. I give them 5 stars hands down. Today´s hero was Frankie who helped me re-map a product for an order. Amazing assistance as always.

Nordic Baby Boutique
加拿大
接近3年 人在使用应用
DSers已回复 2025年3月17日

Hello,

Thank you so much for sharing your experience and for being such a loyal DSers user for over 5 years! We're thrilled to hear that our support team, especially Frankie today, has been able to assist you so effectively and leave you feeling heard and relieved. Your satisfaction and trust mean a lot to us!

Please don't hesitate to reach out again if you need any further help. We're always here for you!

DSers Team

2025年5月31日

I had a fantastic experience with Maria while resolving an issue with my DSers account. She was incredibly patient, knowledgeable, and attentive throughout the entire process. Maria took the time to clearly explain everything and made sure I understood each step. Her friendly attitude and prompt support truly made a difference. Thanks to her help, my problem was resolved quickly and stress-free. She’s a great example of excellent customer service!

Support Belly Band
美国
18天 人在使用应用
DSers已回复 2025年6月3日

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that Maria provided you with such fantastic support — patience, clarity, and care are exactly what our customer service team strives for.

If you ever run into any other issues or have questions in the future, don’t hesitate to contact us again. We’re always here for you.

DSers Team

2025年4月10日

Fiona from DSers was incredibly prompt, efficient, and friendly in assisting me with my request. Her support made a big difference! The DSers platform itself is very easy to integrate with Shopify and keeps all my orders organized — it’s been a great experience so far. I’m really happy with the service and highly recommend it!

House Prime
澳大利亚
11个月 人在使用应用
DSers已回复 2025年4月14日

Hi,

Thank you so much for leaving such a wonderful review! We're thrilled to hear that Fiona was able to assist you promptly and efficiently — our customer service team takes pride in offering friendly and reliable support. It's also great to know you're enjoying the DSers platform and its integration with Shopify!

If you ever need help again, don't hesitate to reach out. We're always here for you.

DSers Team

2025年6月4日

Very fast at replying and gave me extra tips and advice on how to configure my store properly. I felt looked after and cared for through my whole process. it took less than 10 minutes and ive figured out how to solve my problem thanks to you. Thanks again Rfimp

My Store
新西兰
16天 人在使用应用
DSers已回复 2025年6月9日

Hi,

Thank you so much for your kind words! We're thrilled to hear that Rfimp was able to assist you so quickly and provided helpful tips for your store. Our customer service team always strives to make sure you feel supported and confident.

If you ever run into any other issues, don’t hesitate to reach out again — we’re here for you!

DSers Team