整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年5月25日

I started using Dsers app for shopify and find it very useful. Customer service is also nice, Jenny helped me alot to resolve my issues. Just a feedback. It will be really great for us if Dsers create a complete Long course for Dropshipping Where they guide us in detail and step by step process from product selection to pushing product to shopify then setting up shipping methods (specially linked with aliexpress shipping method available for that product). How can we integrate those shipping method in our shopify store. and how to then integrate those methods from store to Dsers app. Like full detail. Like a case study. How professional Dropshippers setting up all the components.

PetnFeed
巴基斯坦
7个月 人在使用应用
DSers已回复 2023年5月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年10月20日

A very very big thank you to Sylvia who was very kind, attentive and she solved all my concerns, I recommend, thank you very much!

Ma boutique
法国
5个月 人在使用应用
DSers已回复 2023年10月22日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

编辑时间:2023年11月17日

Myra was so helpfull and commited to answer all my questions! Thanks a lot!
Update 1: But Dsers itself works poorly, many of the features only do what they were supposed to under specific conditions, prices sometimes are not correctly imported, shipment prices cannot be included in final prices (only in a specific situation).
Update 2: prices keep not being correctly imported. Instead of trying to understand, recognize and fix the problem, tech support try to convince you that the app works showing how to configure it by the book and repeating the limitations.

Escolhi Pra Vc
巴西
9天 人在使用应用
DSers已回复 2023年11月19日

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2023年6月9日

I recently had the pleasure of using Dsers, and I must say it exceeded all my expectations. This powerful e-commerce tool has truly revolutionized the way I manage my online business. From its user-friendly interface to its extensive range of features, Dsers has proven to be an invaluable asset.

One of the standout features of Dsers is its seamless integration with multiple e-commerce platforms. Whether you're using Shopify, WooCommerce, or AliExpress, Dsers effortlessly connects with these platforms, allowing for efficient order management and streamlined workflow. This integration has saved me countless hours, enabling me to focus on growing my business instead of getting lost in the administrative tasks.

Moreover, Dsers' bulk order processing feature is an absolute game-changer. With just a few clicks, I can process hundreds of orders simultaneously, significantly reducing manual labor and increasing productivity. The time and effort I've saved using this feature alone have been remarkable.

Another aspect of Dsers that I greatly appreciate is its robust inventory management system. I can easily keep track of my stock levels, monitor product availability, and set automated alerts for low inventory. This level of control has allowed me to avoid stockouts and ensure timely order fulfillment, resulting in satisfied customers and increased sales.

Additionally, Dsers offers powerful order tracking functionality. I can effortlessly track the status of my orders, providing me with real-time updates on shipping and delivery. This transparency not only helps me stay informed but also allows me to keep my customers informed, enhancing their overall shopping experience.

Furthermore, Dsers provides excellent customer support. Whenever I've had questions or encountered any issues, their support team has been prompt, knowledgeable, and friendly. Their dedication to ensuring customer satisfaction is truly commendable and has made my experience with Dsers even more enjoyable.

In summary, Dsers is a comprehensive e-commerce tool that has significantly improved my business operations. Its seamless integration, efficient order processing, robust inventory management, order tracking capabilities, and exceptional customer support make it an absolute must-have for any online entrepreneur. I wholeheartedly recommend Dsers to anyone looking to streamline their e-commerce processes and take their business to new heights.

My Store
波兰
4个月 人在使用应用
DSers已回复 2023年6月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月27日

vivian merci de vos service vous avez été très serviable est clair sur ma demande et votre explication m'as facilité la tache merci

lebonheurdemonchat
瑞士
6个月 人在使用应用
DSers已回复 2024年1月3日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月29日

Sherry, Muito obrigado pelo seu atendimento 5 estrela

freeshopoutlet
巴西
12个月 人在使用应用
DSers已回复 2023年11月30日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年12月11日

Fui muito bem atendida pelo Isak, da equipe de atendimento ao cliente, conseguiu me orientar certinho, e resolver o meu problema, muito atencioso. obrigado pelo suporte

Rosa Shock Store
巴西
24天 人在使用应用
DSers已回复 2023年12月12日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月2日

Muito satisfeito com o suporte, a Sylvia me auxiliou e ajudou a resolver meu problema. Grato!

Lojas Aziz
巴西
4个月 人在使用应用
DSers已回复 2023年12月4日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月31日

Isla is the top!

TecnoIsland
意大利
4天 人在使用应用
DSers已回复 2024年4月1日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年7月18日

"I had the pleasure of speaking with Sandy from customer service, and I must say, she provided me with an exceptional experience. From the moment I reached out to her, she was friendly, patient, and attentive to my needs. She took the time to listen to my concerns and went above and beyond to ensure that my issue was resolved promptly and efficiently.

Sandy's professionalism and dedication to providing excellent customer service were truly outstanding. She was able to answer all of my questions and provided me with clear and concise explanations that helped me to understand the issue at hand.

Thanks to Sandy's help, I was able to resolve my issue quickly and without any hassle. Her friendly demeanor and positive attitude made all the difference, and I would highly recommend her and this company to anyone in need of great customer service.

Overall, my experience with Sandy was top-notch, and I can't thank her enough for her help. Keep up the great work!"

Chich
美国
6个月 人在使用应用
DSers已回复 2023年7月19日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team