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Blanca helped me a lot. Great customer support!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
very friendly support, thank you Jully
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Alice helped me solve a problem that I was struggling with for half a day, literally in two minutes. Thank you very much.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The app itself is not very intuitive when it comes to figuring out how to add products. For example some listings have too many skus and it took forever to figure out how to successfully add the products.
The customer service however is 5 + stars! Bruna from support was able to chat with me on Facebook messenger in real time and offer very thorough and helpful instructions that solved the road block I was facing.
Their customer service is top notch!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Best service I could ask for. I had many issues over a 24 hour period and they were there to help me every step of the way even when my problem was not with them they still helped me to resolve it.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
This app is terrific and a must have tool for anyone serious about the business. I had a question and the amazing Neva was able to quickly help me. She provided all 3 options and educated me about each one. The wait time to chat with her was less than 3 minutes. Thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I got amazing help from Selena at DSers. She answered quickly and clearly, knowing a lot about the platform. Selena was patient and made sure my problems were fixed fast. I really recommend DSers, especially with people like Selena there to help.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Highly Recommend this App and its Customer service Provider. Had an issue with Dsers Dropshipping through the Tiktok Sale channel. I contacted Dsers support person "Selena" and she guided me very well. Thank you for your help.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you especially to Alicia in customer service who help me to resolve a huge issue on my Dsers account with a very simple explanation.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
OMG I was working the Sandy on a few different issues and she was AMAZING. some of the best support ive ever got! I love working with them! Kirsten
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team