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Krystal was very patient and through with trying to help me integrate dsers and AliExpress after placing an AliExpress order. Although in the end it wasn’t possible Krystal took the time to explain much about the dropshipping and Shopify and even inspired me a bit to try to give it a shot the way the system was suppose to be utilized verses what I was trying to do. This has been one big headache and Krystal convinced me to not give up. Thank you so much!!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Aimee was very helpfull with every thing i needed 5 star service and went above and beyond to help me
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They have great service. When I had a problem, none of them hesitated to help me. They solved the problem through a screenshot. Thank you very much Sylvia
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Outstanding customer service! Lucy was able to help me with all my problems in a friendly manner. Thank you so much :)))
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Krystal was a huge help... My issue was resolved in less than 10 minutes.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Your Customer Service was really helpful! Lennon took a lot of time with me to address my problem exactly and solve it. That's the kind of support you want! Also always friendly - thank you very much!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sherry provided exceptional customer service during our interaction on Facebook. She took the time to thoroughly explain everything I needed to know, supplementing her explanations with clear and helpful pictures. Her patience and willingness to ensure I fully understood the information truly impressed me. Thanks to Sherry's assistance, I now feel confident and informed. I greatly appreciate her dedication to providing excellent support!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Generous and fast service. Highly recommend our representative was sherry
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
thank you, Vivian, for the best service
you are so good with me
thank you
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team