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I contacted support and Irene was the one who helped me very quickly.
Solved my problem quickly.
I only have positive things to say about the support
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Loved the app, especially the live chat support. was so helpful, i should say that this app has done a good job in making things easier for a merchant on shopify ahah. Love this app. And props to Alice , a support chat agent who was very kind, sweet and helpful throughout the issues i had face in dsers.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was helped this morning by Via. She came on right away and answered my question quickly. She sent screen shots so it was easy to view what I needed to change. Via was very friendly and sweet. After order #2 today, thanks for helping me on my drop shipping journey! Take care.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
First i would really recommend the app, it makes the process alot easier! The customer service is great aswell. When i had a problem Sherry helped me out big time. They were extremly efficent and knew exactly what to do to help me out, and when they needed info they were particulary exact with the instructions, which helped make the process way easier. So after a friendly chat all my problems were solved, I would without a doubt recommend!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I was about to start with my daily tasks on my account, but for some reason, a pop-up kept appearing on my screen and was causing technicalities. It was indeed annoying as I could not go ahead with my work.
I then decided to ask for help and sent a message. Straight away got a response! I explained what the issue was and I was diligently assisted and guided.
Kudos to Isak for being so helpful.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was lost looking on how to edit the SKU change on a product. I seen videos but felt like I was getting no where. Wendy was very helpful and very detailed. She even made sure it was done right.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I had the pleasure of interacting with Krystal recently, and I couldn't be more impressed with her exceptional customer support. She went above and beyond to assist me with my inquiries, demonstrating a level of dedication and expertise that is truly commendable.
Krystal's prompt and insightful responses made my experience a breeze. Her depth of knowledge and willingness to assist made me feel like a valued customer. I greatly appreciate her dedication to ensuring that my concerns were not only addressed but resolved to my satisfaction.
Krystal's outstanding customer service has set a high bar for what I expect from any support interaction. Her professionalism, friendliness, and effectiveness deserve recognition, and I will definitely return to this service knowing that such excellent support is available.
Thank you, Krystal, for making my customer service experience a truly remarkable one. You are a credit to your organization, and I give you my highest recommendation. ⭐⭐⭐⭐⭐
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Pessoal, realmente o atendimento deles é impecável, tive um atendimento extraordinário, paciente. estou muito feliz com essa super parceria.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers has been a game-changer for my AliExpress dropshipping business. Their platform is not only user-friendly but also incredibly efficient, streamlining the entire process. What sets them apart, however, is their exceptional support team. Whenever I've had questions or encountered issues, DSers' support has been there with quick, expert assistance.
They've not only earned my trust but also my loyalty as a satisfied user. If you're seeking to optimize your dropshipping journey on AliExpress, I highly recommend DSers – they genuinely care about your success and consistently go above and beyond to ensure it.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Good app and good customer service. I have been assisted by Selena who did a great job and solved my problem. Thanks a lot.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team