评论 (25,831)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年12月6日

Krystal's online customer service is exceptional, providing prompt and helpful responses to all inquiries. Their team is knowledgeable and courteous, ensuring a smooth and satisfactory resolution of any issues. This high level of online support greatly enhances the overall customer experience with Krystal and DSER’s

HillSide Hub
加拿大
大约1个月 人在使用应用
DSers已回复 2023年12月7日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月26日

Thank you Amity for help ;)

Mezzle
法国
4个月 人在使用应用
DSers已回复 2023年11月27日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月8日

Oh my gosh, such great expertise from my agent Amity. I'm sure she was a bit frustrated with me but she helped me step by step. Thanks so much for such great customer service!

PinkBerry Studios
加拿大
1年多 人在使用应用
DSers已回复 2023年11月9日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月24日

Olivia, your invaluable assistance with my mapping issue in DSers truly made a world of difference! Your expertise and positive energy not only resolved the problem but also turned a potential frustration into a smooth and enjoyable experience. Thank you for your dedication and for being a beacon of positivity in the world of problem-solvin

Pucken
瑞典
5个月 人在使用应用
DSers已回复 2023年11月26日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年12月3日

Alice was so awesome with helping me as a first timer getting my first order out! Customer Service was awesome, very helpful they are there every step of the way and make helpful suggestions on what you might have missed to help you solve your problem. Again appreciate the guidance Alice!

Zen Life
美国
大约2个月 人在使用应用
DSers已回复 2023年12月4日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月29日

I had a problem with DSers, and I contacted their support. Let me tell you I think is the best support I have ever had. Fast, concrete, and with SOOO MUCH PATIENCE.
The name of the person that helped me was WENDY. Thank you so much Wendy!!

SpookyGlow
西班牙
3个月 人在使用应用
DSers已回复 2023年11月30日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月29日

Wendy was very prompt and helpful!

Essential Items and Gifts for Women
美国
2天 人在使用应用
DSers已回复 2024年1月3日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年11月27日

I encountered some challenges figuring out and configuring things in Dsers, and Raphael was incredibly helpful in addressing all my questions. He took the time to thoroughly explain all the details I needed to know, and the step-by-step information proved to be extremely useful. Thanks!

CosyCove
美国
3个月 人在使用应用
DSers已回复 2023年11月29日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月1日

I was in need of assistance and Eden on the Customer Service helped me and even offered alternative routes, I highly recommend

Voxenflare Store
英国
2个月 人在使用应用
DSers已回复 2023年12月3日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年12月7日

super helpful!

Harmonious Melody
美国
大约1个月 人在使用应用
DSers已回复 2023年12月11日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team