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This is thekitmaze store and i want to write about the customer service Sylvia from DSers support team. she really helped us with the website and assisting to solve a problem we face which is all fixed all because of her help so i want to thank her !!! shes awesome with a great customer assistance !!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was assisted by Alice from Support who, even with the language difficulty (I speak Portuguese), was patient, objective and guided me quickly and clearly. I thank the Support team especially Alice, I hope everyone is like her
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.
I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.
Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.
Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Chrissy was very collaborative and helped me to identify the problem.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Alice is great helping to sort out all hurdles I faced in a very clear and timely manner. She is professional.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I am delighted to share my positive experience with Aimee and DSers. Aimee provided exceptional service throughout, demonstrating a deep understanding of DSers and a genuine commitment to customer satisfaction.
From the moment I reached out for assistance, Aimee was attentive, responsive, and incredibly helpful. She guided me through the platform with ease, offering valuable insights and tips along the way to ensure I made the most of DSers' features.
Aimee's professionalism and expertise were truly impressive, making my experience with DSers seamless and enjoyable. I am grateful for her support and highly recommend Aimee to anyone seeking assistance with DSers.
Thank you, Aimee, for your outstanding service—I couldn't be more satisfied with the assistance you provided!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I was stuck in an issue so I needed help to get out from there and that time Krystal was came out to me to help. She is very experienced and cool. She provide me solution within a very short time. DSers is best and Krystal is a best person in best place. Recommended
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Dser is a top-notch app for AliExpress product integration on Shopify. The fulfillment process is smooth, and I recently experienced excellent customer service when resolving an order issue. Irene provided step-by-step guidance and resolved the issue promptly. 5 STARS! Highly recommend
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had the pleasure of receiving outstanding customer service from Sandy. She went above and beyond to assist me, showing genuine care and professionalism throughout the entire process. Thank you, Sandy, for your exceptional service!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team