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The app is great, and the support is excellent. I had an issue and they answered it in a few minutes. I recommend it!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Ralla was extremely helpful when I needed it the most. Thank you for solving my problem and I hope to have them again for if I do need assistance. <3
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Arwen to set up my Dsers for Shopify. From the beginning, she demonstrated exceptional professionalism and was incredibly efficient in her work. What stood out to me was her kindness and patience throughout the entire process. She ensured that every step was clear, and I was comfortable with the changes being made. I highly recommend Arwen to anyone seeking assistance with Dsers or any other related services. Her expertise, combined with her genuine care for her clients, makes her an outstanding choice.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I heartily endorse the DSers app, particularly for its prompt and straightforward assistance in resolving order shipping issues. With special gratitude to Chris for this
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I give Dsers and Lily a 5 star for their customer service. I am a new Shopify store and new to drop shipping. My very first order processing did not go smoothly and I hopped on a chat with Lily, she was able to walk me through the process and was very helpful. Thank you Lily you are a blessing!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I love this supplier when I needed help they were right there to make everything run smoothly. They stayed with me until I was confident I had everything and it was complete. Also made sure next time I had all my ducks in a row. Thank you Serein for all your help
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was getting so frustrated not understanding how to navigate to remedy my problem. The assistance I received exceeded any help i've ever received! simple, thorough and precise! I'm so grateful to Zoe!!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great customer service support team. Cynthia was very helpful and resolved issues quickly
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was having issues with my DSers connecting with my AliExpress. It took Chris just moments to rectify. Such a quick and direct response and such a lovely helpful tone, which makes the experience all the more pleasant. Very Grateful!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Very helpful customer service - quick and easy! What a relief!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team