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Rita was such an amzaing help she really worked great with me and was very patient and walked me through every step and helped me accomplish my issue. Customer service is top notch!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Efficacité et rapidité, merci Rapahaël !
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am very satisfied with Olivia's support. She was very kind, responded quickly, and her responses were very helpful. Thank you :)
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Otimo atendimento
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Very excellent product, very good service. Especially Lennon, I asked him a lot of questions and he patiently explained everything to me. I hope I can have a good reason to build my own store with DSers
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Hi there service was very good, i got an issue, Ralla text me back in 30 seconds very gentle and polite, appriciate your customer service quality.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I needed assistance and Blanca was quick to respond and helpful.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Great experience. Monica helped me a lot when I had a problem with some orders. Very friendly and quick response.
Hi Gerora,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them, especially with Monica. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The app is not working their servers are not functioning properly randomly. Now i get mapping error and i have 500 orders waiting to fulfilll and i cannot fulfill them cause their app is broken once again!!!!!!!!
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Alice from DSr's walked me through the whole process of shipping orders and was incredibly helpful! I had no idea how to do it and was honestly kind of intimidated by the process, but she was kind and patient and extremely helpful. 10/10 service. Thank you Alice!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team