评论 (28,814)
优化
-
按评分
Nephele assisted me to solve a problem I had on Dsers (related to ordering and paying a product on Aliexpress after receiving an order on my store at Shopify). Nephele replied nicely, quickly and accurately. I really appreciated her help.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Guys I'm here to say thanks to you and specially to Isla that without her I would not be able to do the fulfillment of an order at Ali Express .... I had done many mistakes besides the fact of pushing some buttons manually when they should be automatically ...
thanks a lot !!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
We downloaded the app and have working on it for a couple of days now. Of course some questions as to the setup and how it works in our live store arose.
I spoke with Neva from support.
The support has been wonderful not only in answering my questions and checking my setup with the Dsers application to make sure everything was set up properly, but also gave me clear and consice directions on what settings I should change in my shopify store to make things run smoothly and even assisted me with placing test orders to ensure everything was OK. I was really impressed with the quality of the support. We look forward to utilizing the app.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sandy was very helpful she answered to all my questions and help to solve my problem!
Thanks again
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
"Alicia" was very very helpful tonight. quick response, very friendly and excellent customer service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Olivia, your invaluable assistance with my mapping issue in DSers truly made a world of difference! Your expertise and positive energy not only resolved the problem but also turned a potential frustration into a smooth and enjoyable experience. Thank you for your dedication and for being a beacon of positivity in the world of problem-solvin
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Very nice and professional. The guy from the support helped me very clear and fast.
Thanks a lot!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am very satisfied with the customer service. Vivian is amazing! she helped me with all my questions and mapped my product for me. Beyond grateful :)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
NEVA was very helpful. I was kind of stressed out trying to get to everything to work properly with my account. NEVA helped me with everything. During our chat she sent me a few emojis and stickers. They were adorable and made me laugh. It was a pleasure speaking with her.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Thanks Alice.I had an amazing experience with Alice from customer care. It's always a relief when someone receive top-notch support and service and Alice's dedication to providing excellent customer care is truly commendable. It's great to know that there are professionals like her who go the extra mile to ensure customer satisfaction. Keep up the fantastic work, Alice!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team