评论 (29,788)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2024年4月17日

It was a pleasure working with Neva, she is so knowledgeable, experienced and friendly, i am pleased with her customer service. she is great with human relation and i can't thank her enough for her help

Terranet Store
美国
2个月 人在使用应用
DSers已回复 2024年4月14日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年12月2日

I worked with Irene who helped resolve my issue on the backend very quickly. Be sure to reach out to support if needed!

The TrioBall Maker
美国
4个月 人在使用应用
DSers已回复 2023年12月3日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年1月5日

I had a tech problem and turned to Dsers support. in less than 30 sec I got a reply and super-woman over there fixed everything in less than 5 min. Legendary support. Simple, quick and effective!

StyleSnap
以色列
6个月 人在使用应用
DSers已回复 2024年1月15日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月6日

Irene was wonderful! she helped me fix everything! Very helpful!

Biohakt
美国
7天 人在使用应用
DSers已回复 2024年5月8日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月9日

I have some problems with payment in Ali, and Isak from dsers team helped me , sent me all steps via screenshots, great work, thank you

MiniMagic
法国
5个月 人在使用应用
DSers已回复 2024年3月10日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月18日

Literally can't even be used

Nest Essentials
美国
4个月 人在使用应用
DSers已回复 2024年5月20日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月27日

I just started my dropshepping company and I had many confusions related to fulfillment and shipping method, but when I started to doing mail so, I got a prompt responses from Aurora and Aimee. They helped me a lot by sending screen shorts and deep explanation. I would like to grow my business in area where a support team like this works quick and friendly. Thank you soo much

ticklemo.com
加拿大
26天 人在使用应用
DSers已回复 2024年1月29日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月11日

Fantastic service, helped me a lot on how to solve many problems that would have taken me two days alone. I couldn't have had better service. Best customer service ever

My Store
爱尔兰
3个月 人在使用应用
DSers已回复 2024年2月16日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月29日

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
澳大利亚
3个月 人在使用应用
DSers已回复 2024年1月3日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月26日

I am writing this comment to thank Emma, who is helping me to make my order successful. I'll be waiting for the technology team's response, but thank you in advance for your help.

Density Store
巴西
大约1年 人在使用应用
DSers已回复 2024年1月3日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team