评论 (5,351)
优化
-
按评分
Their customer service is extremely attentive, patient, and high quality. The app also makes it very easy to find the perfect suppliers for the products needed on your store! Very good app for dropshipping!
amazing customer service and working systems towards fast and detailed fulfillment 110% satisfied
The assistance provided was excellent and readily available whenever needed. Explanations were clear, detailed, and easy to understand, and the accompanying images served as helpful visual guides throughout the process. Overall, the support made everything straightforward and efficient.
Cyril delivered clear, fast, and reliable support.
She understood the DSERS system deeply.
Each reply solved the issue without confusion.
She stayed patient and focused until everything worked.
This level of service saves time and builds trust.
DSERS support shines because of agents like Cyril.
Highly recommended.
I download DSers App months ago with a personal email adress and have an issue with this e-mail adress went was the time to change for my business email adress , many issue , spend lots of time to try at solving the problem without success, Shopify Team and Sidekick are very precious to help, very good service with Shopify , so back to my story , the issue was difficult to solve , so it's about data , so anyone who will face the same problem , go at : account/link managed/whitelist is manage for AliExpress and others suppliers list , and reviews or change email as you need, if you still have difficulty, Support DSers , Aimee was my Superhero yesterday's , she sweet to chat , patient with user , I was very happy after she fix my issue . very helpful , Thank you again Aimee
I’ve been using DSers for my dropshipping store, and it has been a game-changer! The platform is easy to use, integrates seamlessly with Shopify and AliExpress, and makes importing and managing products a breeze. Order fulfillment is smooth, tracking is simple, and their support team is responsive and helpful. For anyone starting in dropshipping or looking to scale efficiently, DSers is an absolute must-have!
I needed help with how to price my products before I push them to my store. I had walked away from my computer for about two hours and when I came back the page I was on was no longer there, the pricing page. I tried to figure it out and I used the 24/7 chat. However I am on a new computer and it doesn't have my saved passwords, its 11:45 at night, I am tired and frustrated because I just want to find the price page. RIta customer support came to the rescue. She answered all my questions and sent links, she sent pictures with a diagram and also there was red pen so I could see it. Very friendly and made me so calm. We need more Rita's and less Chatgpts, mine is way to upbeat! Rita solved all my issues and said they are there 24/7. I feel reassured that tomorrow will be an amazing day for me to work. thanks Rita for all your help. OUTSTANDING
DSers is an excellent dropshipping tool for Shopify stores. It makes product importing, order management, and supplier integration very easy. The platform is fast, reliable, and helps automate the entire dropshipping process, saving a lot of time. I especially like how smoothly it connects with AliExpress and allows bulk order processing. Overall, DSers is a great solution for anyone starting or scaling a dropshipping business.
Kimi provided outstanding service. Very professional, responsive, and helpful. I highly recommend working with Kimi.
Absolutely wonderful to work with. The chat is a god send especially since I am new to website sales. they answer all of my questions and help me with every step. I have not run into any unanswered problems or issues
I was having a difficult time with multiple accounts on Dsers that were made in error. I sent an instant message to Dsers, and they contacted me back almost immediately. Not only was the response time fast, they walked me through the fix for the problem, and helped with the steps I didn't know how to do on my own. They were polite and kind the entire way through. The customer service is exceptional!