DSers‑AliExpress Dropshipping

Rick help me out. He quickly helped me figure out that I was linked to the wrong AliExpress account, and once I logged into the correct one, everything showed up and worked perfectly. He was super patient, clear, and stayed with me the whole way through. Thanks to them, my orders are placed and my customers are happy and thriving. 10/10 support!

Great support, super helpful!
I had trouble setting up shipping rates for DSers, and the support team really came through. They explained everything clearly and helped me fix the problem fast. Super friendly and patient — felt like they actually cared. Big thanks to the DSers team, you made it easy for me!

I've been using DSers for my dropshipping store and the service has been great! Special thanks to Rin for the outstanding support—always helpful and responsive. Highly recommend DSers and Rin if you're serious about growing your business!

“Excellent Support from DSers!”
I had an issue where my product showed as sold out, even though inventory was available. The DSers team quickly helped me identify the problem—a variant mapping issue with AliExpress—and guided me step-by-step to fix it. Their support was fast, helpful, and really knowledgeable about how Shopify and AliExpress work together. Now my product is working perfectly, and orders are going through smoothly! Highly recommend DSers for anyone doing dropshipping.

I cannot say enough good things about the customer service I received from Olivia at DSers! She went above and beyond to help me with my issue, responding quickly, patiently, and with such a friendly attitude. Olivia not only answered all my questions thoroughly, but also made sure I fully understood every step of the process. Her professionalism and kindness turned a potentially stressful situation into a smooth and pleasant experience. It's clear that DSers truly values their customers, and Olivia is a shining example of that. Thank you so much for your outstanding support!

I've had a great experience using the DSers app for my Shopify store. It makes order fulfillment super easy and efficient. Special thanks to Lucy from the support team — she was incredibly helpful, quick to respond, and made the whole setup process smooth. Highly recommend DSers if you're looking to streamline your dropshipping business!

I called the Help Chat for a couple of reasons. The accounts I have with Dsers and Aliexpress were required my authorization so the platform Dsers could update their records/files. Whatever the computer threw at me I was not coming out favorably. I needed help so I got on the chat line with KIMI from Dsers and from there she helped me get my account back to the proper setup needed and answered most of my ion Questions in and around the Dsers and Aliexpress. I had one other experience on this help chat line and found no issues with the tech helping me then. I felt that it was a successful encounter then and same with now. I would have liked to have a bit more time today so I could get all of questions answered but it was not in the cards for me. These lines can be a tad bit slow so I thought the connection needed a bit more speed. At the end of the day still questions remain unanswered but I am confident the information I needed will find its way to me.

I was assisted by Zico who helped me a lot to solve a problem I was having where Dsers was not synchronizing with my store. Now everything is working properly thanks to his excellent service.

I was assisted by Neva, who patiently and professionally helped me solve a specific issue with order processing. Truly impressed with the support fast, human, and effective. Thank you, DSers team, for genuinely caring about your users!

Dear DSers Team,
I just wanted to take a moment to thank you for your amazing support and assistance. Your team has been incredibly helpful, and I truly appreciate the fast, friendly, and professional way you handled my request.
It’s always a pleasure working with a platform that truly values its users. Keep up the great work – you're doing an excellent job!
Looking forward to continuing our collaboration.
Warm regards.