评论 (31,040)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年11月28日

Olivia provide us the best customer service, very pro and fast service, everything was perfect! 5 stars

Maison du Tablier
法国
2年多 人在使用应用
DSers已回复 2024年12月1日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月4日

Very Nice Customer Service. Olivia is very hard working and sincere about work and provide answers within a minute. Thank you!

The Big Brand Sale
印度
大约1年 人在使用应用
DSers已回复 2024年12月5日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月11日

Even if you run into a problem the helpful people on the chat function take time and effort to sort it out for you. Thank you Esfania for all your help. Very satisfied

She's Brave
英国
5个月 人在使用应用
DSers已回复 2024年11月12日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

编辑时间:2024年12月7日

Gloria from DS'er App – Outstanding Support!

I had an amazing experience with Gloria from the DS'er app support team.
She was incredibly helpful in assisting me with adding a new store and importing over 10 products into it.

The service was quick, efficient, and top-notch! I highly recommend DS'er and Vivian’s support for anyone looking to streamline their dropshipping business.

Thanks again for the excellent service!

Poga Pinnacle
荷兰
9个月 人在使用应用
DSers已回复 2024年10月23日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月9日

I haven't had an order yet so I can't comment on that, but the customer service is 10/10 - I reached out via facebook messenger, got connected to a real person right away! Rfimp not only answered my questions but he also provided me with screenshots of exactly what to do, and he was a pleasure to talk to. I am not great with technology, so having support like this makes me way more comfortable moving forward!
Thanks Rfimp!

Fringe Unhinged
美国
4个月 人在使用应用
DSers已回复 2024年11月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月29日

I had an exceptional experience with Vivian from DSers! She was incredibly knowledgeable and responsive, helping me navigate my questions about inventory management with ease. Vivian provided clear explanations and practical solutions, making the entire process smooth and stress-free. Her attention to detail and dedication to customer satisfaction truly stand out. I highly recommend reaching out to her for any support you need—she's a real asset to the DSers team! Thank you, Vivian, for your outstanding assistance!

SockenLand
塞浦路斯
11个月 人在使用应用
DSers已回复 2024年10月30日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月14日

DSers has been an incredible tool for managing my dropshipping business. What truly stands out is their outstanding customer support. Every time I’ve had a question or faced an issue, the support team has been extremely responsive and helpful.

Their team is not only quick to reply but also provides clear and effective solutions. Whether it’s a technical issue or just guidance on how to use certain features, they handle everything with professionalism and care.

It’s rare to find such a reliable support system in the dropshipping industry, and DSers has exceeded my expectations. If you’re looking for a tool with excellent features and a support team that’s always ready to help, DSers is definitely worth trying!

Bloomy Mama
罗马尼亚
大约1个月 人在使用应用
2024年11月27日

\absolutely love their live help chat. Lucy helped me today and was so patient and helpful she explained everything in depth and made sure I was able to resolve the issue

PoshbyPorsha
美国
2年多 人在使用应用
DSers已回复 2024年12月1日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月2日

I had a problem with making payment, Chloe made is so easy to sort. She helped me to understand what the issues where and helped me to get through them step by step, she was amazing

Phitness Pro Ltd
英国
7个月 人在使用应用
DSers已回复 2024年11月3日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月27日

Outstanding Service and Performance – Teresa is an Absolute Gem!

I had the pleasure of working with Teresa from Dsers, and I am absolutely blown away by her exceptional service and performance. From the very beginning, Teresa demonstrated an unparalleled level of professionalism, expertise, and dedication that truly exceeded my expectations.

Teresa was incredibly responsive to all my inquiries, providing clear and concise explanations for every question I had. She effortlessly guided me through the platform, offering insightful tips and solutions that made my experience with Dsers so much easier. Whether it was optimizing product syncing, managing my orders, or troubleshooting any issues, Teresa handled everything with efficiency and a positive attitude that made it all seem effortless.

What really sets Teresa apart is her genuine care and commitment to ensuring I was fully satisfied with the process. She was proactive in offering helpful suggestions and consistently checked in to make sure everything was running smoothly on my end. Her communication was always timely, courteous, and above all, effective. I never felt like I was left in the dark – Teresa always made sure I was fully informed and confident in every step.

It’s rare to encounter someone so dedicated and knowledgeable, and Teresa’s passion for her work is evident in every interaction. She’s not just a fantastic professional; she’s a true asset to the Dsers team. Her exceptional service, paired with her friendly and approachable demeanor, made working with her an absolute pleasure.

I’m incredibly grateful for the support and guidance Teresa has provided, and I look forward to continuing to work with her in the future. If you're fortunate enough to work with Teresa, you’re in excellent hands – she’s truly the best!

GitGlam
美国
5个月 人在使用应用
DSers已回复 2024年12月1日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team